William Olvey
Longwood,FL
Summary
Proactive sales associate known for adaptability and strong leadership. Successfully promoted products while training new employees on optimal practices. Eager to contribute to team success through innovative strategies and enhanced strategies.
Overview
8
8
years of professional experience
Work History
OTM Sales Representative
Charter Communnications
Maitland, Florida
08.2024 - Current
- Mentored new hires through side-by-side training sessions, demonstrating proper etiquette, and sales strategies.
- Consistently ranked in top percentage of agents by regularly closing on dozens of sales per month
- Adapted to new pricing and packaging for internet and mobile services
Connections Associate
H-E-B Plus!
Waco, TX
03.2023 - 04.2024
- Promoted products and offers to customers through product knowledge and communication skills.
- Trained new employees on store policies and procedures.
- Assisted customers with product selections and inquiries.
- Nominated for employee of the month
Culinary Server
Village on the Green
Longwood, Florida
09.2017 - 06.2020
- Managed multiple tables simultaneously during peak hours while maintaining composure, efficiency, and professionalism.
- Accurately took and processed customer orders, ensuring satisfaction through clear communication and attention to special requests, or dietary restrictions.
- Trained and mentored new servers, improving team performance and service consistency.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL12-2022
Skills
- Sales strategies
- Product knowledge
- Customer relationship management
- Competitive analysis
- Retail marketing
- Communication skills
- Problem solving
- Conflict resolution
Timeline
OTM Sales Representative
Charter Communnications
08.2024 - Current
Connections Associate
H-E-B Plus!
03.2023 - 04.2024
Culinary Server
Village on the Green
09.2017 - 06.2020
Bachelor of Science - Clinical Psychology
University of Central Florida