William Otte
Springfield,MO
Summary
Motivated professional offering Cybersecurity in Information Technology. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
9
9
years of professional experience
Work History
Bartender
ZanBoogieBubbles Night Club
Springfield, MO
03.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Shift Leader
Smoothie King
Wentzville, MO
02.2017 - 12.2021
- Trained new team members in applicable job duties and practices.
- Maintained open lines of communication with supervisors and coworkers for smooth store operations.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
Shipping Department Team Member
Houghton Mifflin Harcourt Publishing Company
Troy, MO
05.2019 - 08.2021
- Prepared secure and well-organized shipping boxes, pallets and crates.
- Staged final products for shipment.
- Assembled product containers and crates.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
Education
Cybersecurity - Information Technology
Missouri State University
Springfield, MO05.2023
High School Diploma -
Troy Buchanan High School
Troy, MO05.2019
Skills
- Teamwork and Professionalism
- Multitasking and Prioritization
- Outgoing Personality
- Outstanding Customer Service
- Organizational Ability
- Marketing and Sales Experience
- Employee Training
- Friendly and Outgoing
- Teamwork and Collaboration
- Listening Skills
- Problem-Solving
- Time Management
- Written and Oral Communication Skills
- Sales Expertise
Accomplishments
- 4 year member of the Pi Kappa Alpha Fraternity at Missouri State University.
- held chair positions in Athletics and pledge class Vice President.
Affiliations
- Played baseball all four years of my high school career and was nominated for 1st team all conference my junior year.
Timeline
Bartender
ZanBoogieBubbles Night Club
03.2022 - Current
Shipping Department Team Member
Houghton Mifflin Harcourt Publishing Company
05.2019 - 08.2021
Shift Leader
Smoothie King
02.2017 - 12.2021
Cybersecurity - Information Technology
Missouri State University
High School Diploma -
Troy Buchanan High School
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