William Parrott
Wilkesboro,NC
Summary
Results-driven payer relations coordinator with a proven track record in managing payer contracts, negotiations, and relationships. Experienced in analyzing company processes and identifying improvement opportunities. Skilled at implementing strategies to maximize reimbursement rates and increase revenue. Strong attention to detail and excellent communication skills. Excels in collaborating with stakeholders to ensure agreement compliance and optimize customer relationships. Seeking opportunity to utilize technological experience and expertise in process and product improvement to contribute to a dynamic organization.
Overview
9
9
years of professional experience
Work History
Payer Relations Coordinator
Prism Medical Products
10.2023 - Current
- Generated 11 new payer contracts in 4 months, exceeding goal by more than 50%
- Build, manage, and develop a contracting team comprised of 5 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
- Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in a reduction of denied claims, increase in profit margins through rate negotiation, and improved access for our patients
- Negotiated and managed contracts with various payer organizations to ensure favorable reimbursement rates and terms for healthcare services
- Conducted thorough analysis of contract performance and identified areas for improvement to maximize revenue and reduce payment denials
- Completed full-stack development of a informational display application utilizing Microsoft 365 (primarily utilizing the Power suite, SharePoint Online) for end-to-end distribution
Office Manager
Pinnacle Treatment Centers
09.2021 - 10.2023
- Efficiently managed administrative operations of an opioid treatment center to ensure smooth functioning and compliance with relevant policies and regulations
- Oversaw scheduling of patient appointments, maintained accurate records, and coordinated with healthcare providers to facilitate quality patient care
- Supervised a team of office staff, ensuring proper training, performance evaluations, and adherence to protocols to support a productive work environment
- Ensured facility's compliance with 42 CFR Part 2 standards, including managing safety procedures and posting all required notices
- Served as main office receptionist, including answering phones, processing intakes, managing physician schedules, and processing insurance claims/billing
Administrative Assistant
Appalachian Construction and Handyman
08.2015 - 05.2019
- Liaised with subcontractors, vendors, and clients to facilitate smooth communication and ensure project timelines were met
- Assisted in the preparation of bid proposals, contracts, and change orders, contributing to the overall success of construction projects
- Maintained project budgets, monitored expenses, and processed invoices, ensuring accurate and efficient financial management of construction projects
- Provided comprehensive administrative support to construction project managers, including scheduling meetings, coordinating travel arrangements, and preparing project reports
Education
Bachelor of Science - Pre-professional Legal Studies
Appalachian State University
Boone, NC05.2019
Skills
- Root-Cause Analysis
- Problem Solving
- Interpersonal Communication
- Time Management
References
- Elizabeth Hyde, Current Supervisor - Prism Medical Products, white.elizabeth713@gmail.com, 336-756-2204
- Tammy Dishman, Former Colleague - Pinnacle Treatment Centers, tammy.rich14@gmail.com, 828-964-0348
Timeline
Payer Relations Coordinator
Prism Medical Products
10.2023 - Current
Office Manager
Pinnacle Treatment Centers
09.2021 - 10.2023
Administrative Assistant
Appalachian Construction and Handyman
08.2015 - 05.2019
Bachelor of Science - Pre-professional Legal Studies
Appalachian State University
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