William Payne
Watertown,NY
Summary
Dynamic professional with a proven track record at Mavis Tire, excelling in team leadership and customer service. Adept at implementing safety protocols and enhancing operational efficiency. Skilled in problem-solving and employee supervision, ensuring high-quality service and compliance. Committed to fostering a productive work environment while maintaining up-to-date knowledge of products and services.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mavis Tire
WATERTOWN, NEW YORK
03.2014 - 04.2025
- Implemented safety protocols to maintain a secure environment
- Trained new team members on company procedures
- Managed inventory levels and organized stock replenishment
- Coordinated daily operations to ensure efficient workflow
- Resolved customer inquiries and maintained service quality
- Collaborated with management to improve process efficiency
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained up-to-date knowledge of company products and services.
91B Wheeled Vehicle Mechanic
US Army
FORT DRUM, NEW YORK
07.2007 - 08.2013
- Executed routine maintenance checks to guarantee vehicle readiness and safety compliance.
- Diagnosed mechanical issues in military wheeled vehicles using advanced diagnostic tools.
- Performed repairs on Humvees and 5-ton trucks, ensuring adherence to specifications.
- Maintained parts and tools inventory to ensure availability for ongoing repairs.
- Inspected systems of wheeled vehicles to identify defects and malfunctions promptly.
- Repaired, replaced, and adjusted brake components for optimal performance.
- Conducted oil changes, replacing filters and fluids as required.
- Restored defective components on various military wheeled vehicles efficiently.
Education
High School Diploma -
NORTHWESTERN
Hyattsville, MD05-2004
Skills
- Team leadership
- Customer service
- Workplace safety compliance
- Employee supervision
- Policy enforcement
- Problem solving
Certification
- LICENSED NEW YORK STATE MOTOR VEHICLE INSPECTOR SINCE 2017
Timeline
Assistant Manager
Mavis Tire
03.2014 - 04.2025
91B Wheeled Vehicle Mechanic
US Army
07.2007 - 08.2013
High School Diploma -
NORTHWESTERN