William Pettiford
Winchester,IN
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
Work History
Shift Leader
Taco Bell
Winchester, IN
10.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
Cashier
Village Pantry
Winchester, IN
03.2023 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Machine Operator
Silver Town Mint
Winchester, IN
01.2022 - 03.2023
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Unload finished products from machines onto conveyors or other transport systems.
Education
Muncie Central High School
Muncie, INSkills
- Operations Support
- Equipment Troubleshooting
- Customer Service Management
- Sales expertise
- Flexible Schedule
- Team motivation
- Strong verbal and written communication
- Cash Handling
- Problem-Solving
- Team Leadership
- Shift Paperwork Completion
- Positive Attitude
Timeline
Shift Leader
Taco Bell
10.2023 - Current
Cashier
Village Pantry
03.2023 - 09.2024
Machine Operator
Silver Town Mint
01.2022 - 03.2023
Muncie Central High School
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