William Phillips
Greenville,Illinois
Summary
Dynamic professional with a clean driving record and extensive experience at Bond County Transit. Proven ability in time management and customer service, consistently achieving punctual deliveries. Skilled in GPS navigation and vehicle inspections, fostering strong client relationships through reliability and adherence to safety protocols. Committed to excellence in transportation services.
Diligent [Desired Position] with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
22
22
years of professional experience
Work History
Driver
Bond County Transit
02.2024 - 09.2025
- Adhered to safety protocols while operating vehicles in diverse environments.
- Maintained vehicle cleanliness and performed routine inspections for efficiency.
- Assisted with loading and unloading goods, ensuring proper handling techniques.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with dispatchers regarding schedules and delays.
- Demonstrated flexibility by adapting to changing schedules and routes as needed.
- Collaborated with team members to support logistical operations and customer needs.
- Engaged in ongoing learning of vehicle operation best practices and safety measures.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Supervisor
Federal Bureau of Prisons, FCC Greenville
05.2003 - 05.2023
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on effective workflow practices and equipment usage.
- Monitored performance metrics to identify areas for operational improvement and efficiency.
- Coordinated scheduling and resource allocation to optimize productivity levels across shifts.
- Facilitated communication between departments to ensure alignment on project goals and timelines.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- GPS and route planning
- Safety protocols
- Vehicle inspection
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Traffic law observation
- Passenger transportation
Timeline
Driver
Bond County Transit
02.2024 - 09.2025
Supervisor
Federal Bureau of Prisons, FCC Greenville
05.2003 - 05.2023
Associate of Science - Criminal Justice
University of Phoenix
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