William Pickard
Port Saint Lucie,FL
Summary
Accomplished business leader with a proven track record at 2nd Nature Lawn & Landscaping, INC., enhancing customer satisfaction and boosting sales through strategic management and relationship building. Skilled in customer relations and small business management, demonstrated by increasing brand visibility and fostering long-lasting client relationships. Expert in driving operational efficiency and team performance.
Overview
21
21
years of professional experience
Work History
Owner
2nd Nature Lawn & Landscaping, INC.
02.2013 - Current
- Managed day-to-day business operations.
- Fostered client relationships, leading to repeat business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Manager
Coastline Landscape Maintenance
11.2007 - 01.2013
- Addressed customer complaints effectively, ensuring high levels of client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Marketing Associate
Papa Johns
06.2004 - 01.2007
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Augmented follower interaction by implementing creative campaigns and targeted ads.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
Education
High School Diploma - N/A
Fort Pierce Central High School
Ft. Pierce, FL05.2002
Skills
- Customer relations
- Small Business Management
- Relationship building
- Verbal and written communication
Timeline
Owner
2nd Nature Lawn & Landscaping, INC.
02.2013 - Current
Sales Manager
Coastline Landscape Maintenance
11.2007 - 01.2013
Marketing Associate
Papa Johns
06.2004 - 01.2007
High School Diploma - N/A
Fort Pierce Central High School
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