William Pinho
Wakefield,MA
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Energetic marketing manager, bringing experience in retail product sales.
Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Revenue-focused Sales and Marketing Coordinator with 2 years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator and Sales Associate
Boston Prime Cars
Chelsea , MA
07.2020 - Current
- Answered 20 plus general marketing department inquiries by email, phone and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram. Around 5-10 posts of our vehicles per day
- Tracked and reported on marketing campaign responses, making sure clients were getting correct information about our vehicles
- Coordinated creation and deployment of videos, social media posts and other marketing collateral.
Vehicle Salesperson
Monadnock Capital
Newton , MA
05.2020 - 09.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options, still keeping our profits about 50%
- Answered telephone and email inquiries from potential customers.
Cashier Team Lead
Ottos Pizzeria
Lynnfield, MA
05.2021 - 08.2022
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted over 60 customers a day by answering questions and fulfilling requests.
- Received and processed customer payments.
- Processed checks, cash and credit purchases or refunds.
- Increased customer loyalty and retention by 25%
- Educated employees on register use, merchandising and customer service.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Arts - Business Administration And Management
Suffolk University
Boston, MA09.2020
High School Diploma -
Wakefield Memorial High School
Wakefield, MA05.2020
Skills
- Cash Handling
- Product and service sales
- Point of sale operation
- Decision Making
- Good Telephone Etiquette
- Excel Software Proficiency
- Teamwork and Collaboration
- Multitasking Abilities
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier Team Lead
Ottos Pizzeria
05.2021 - 08.2022
Marketing Coordinator and Sales Associate
Boston Prime Cars
07.2020 - Current
Vehicle Salesperson
Monadnock Capital
05.2020 - 09.2022
Bachelor of Arts - Business Administration And Management
Suffolk University
High School Diploma -
Wakefield Memorial High School
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