Dynamic leader with a proven track record at Journey Senior Living, enhancing team collaboration and fostering a culture of continuous improvement. Expert in marketing communications and adept at problem-solving, I've significantly increased public awareness and stakeholder engagement. Skilled in multitasking and adaptability, ensuring organizational success through strategic adjustments and effective team mentorship.
Overview
7
7
years of professional experience
Work History
Community Engagement Director
Mendota Health Wound Clinic
06.2021 - 10.2024
Increased public awareness of organization''s mission by organizing and promoting community events.
Fostered a positive organizational culture, facilitating team-building activities and encouraging open communication among staff members.
Evaluated program effectiveness using data-driven assessments, making necessary adjustments to ensure continued success.
Strengthened relationships with key stakeholders through regular communication and collaboration.
Maintained detailed records of all engagement activities, ensuring accurate reporting on performance metrics to board members and other stakeholders.
Assisted in patient admission process based on federal and state laws.
Collaborated with admissions team to develop and implement strategies to improve admissions process.
Completed preliminary paperwork for incoming and outgoing patients.
Director of Sale & Marketing
Journey Senior Living
07.2017 - 06.2021
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Facilitated training sessions for admissions staff, elevating team performance and enhancing applicant experience.
Education
Bachelor of Science - Healthcare Adminsitration
Purdue University
West Lafayette, IN
07-2006
Associate of Science - Legal Studies
Purdue University
West Lafayette, IN
07-2004
Skills
Marketing communications
Time management
Problem-solving
Multitasking
Organizational skills
Adaptability and flexibility
Timeline
Community Engagement Director
Mendota Health Wound Clinic
06.2021 - 10.2024
Director of Sale & Marketing
Journey Senior Living
07.2017 - 06.2021
Bachelor of Science - Healthcare Adminsitration
Purdue University
Associate of Science - Legal Studies
Purdue University
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