Summary
Overview
Work History
Education
Skills
References
Timeline
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William Richman

Tallahassee,FL

Summary

Currently a political science major at Florida State University, I have dreams to attend law school. I have worked in the service industry since I was a freshman in high school, working at restaurants, a family owned catering company, as well as helping run a small casino in my hometown of Naples Florida. I pride myself on having a strong work ethic and good people skills, and being a driven team player.

Overview

6
6
years of professional experience

Work History

Casino Attendant

Winners Redemption Center
06.2022 - 07.2023
  • Operated roulette wheel and collected bets on results.
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
  • Collaborated with over [Number] departments to resolve customer complaints and issues to guarantee seamless satisfaction, boosting customer satisfaction ratings [Number]%.

Server

PATRIC'S Naples
05.2021 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Foodrunner/Barback

Alexander's Of Naples
01.2021 - 05.2021
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Learned how to make wide variety of mixed drinks.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Caterer

Dinners By Design Catering
06.2017 - 06.2019
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Replenished banquet stations and verified food temperatures and cleanliness of service areas.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.

Education

Currently Attending - Political Science(Prelaw)/ Hospitality

Florida State University
Tallahassee, FL
05.2025

High School Diploma -

Barron Collier High School
Naples, FL
05.2021

Skills

  • Cash Handling
  • Food and beverage pairings
  • Strong Work Ethic
  • Food sales and promotion
  • Table Monitoring and Turnover
  • Professional Appearance

References

Patty Porco- General manager of Winners Redemption Center Vegas Style Games Naples Florida. 614-226-5911


Kevin Mullaj- co-owner and general manager of Patric's Naples. 614-377-7284


Austin Antonelli- Bar Manager of Alexander's Naples . 239-273-1588


Louis Lacivita- Cofounder of Dinners by Design Catering. 239-600-9836

Timeline

Casino Attendant

Winners Redemption Center
06.2022 - 07.2023

Server

PATRIC'S Naples
05.2021 - 08.2021

Foodrunner/Barback

Alexander's Of Naples
01.2021 - 05.2021

Caterer

Dinners By Design Catering
06.2017 - 06.2019

Currently Attending - Political Science(Prelaw)/ Hospitality

Florida State University

High School Diploma -

Barron Collier High School

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William Richman