Summary
Overview
Work History
Education
Skills
Timeline
Server

William Richmond

Lake Park Florida,FL

Summary

Seasoned hospitality professional with a proven track record at Brazilian Court Hotel, showcasing exceptional customer service and a strong work ethic. Skilled in guest engagement and cash handling, adept at fostering positive relationships and excelling in fast-paced environments. Demonstrates a commitment to excellence and continuous improvement, leveraging both interpersonal and organizational skills to elevate guest experiences.

Overview

27
27
years of professional experience

Work History

Server

Jetty’s Waterfront Restaurant
01.2021 - 03.2024

Took care of guests needs took food orders and upsell serve wine and drinks

Server

Spotos Oyster Bar
06.2007 - 01.2021

Royal Room Captain

Colony Hotel
02.2002 - 02.2017

Banquet Captain

Palm Beach Shores Resort
12.2005 - 11.2009

Captain Banquet and Alacarte

Brazilian Court Hotel
08.1997 - 02.2002
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma - Business Administration And Management

Saratoga High School
Saratoga Springs, NY
06.1970

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Jetty’s Waterfront Restaurant
01.2021 - 03.2024

Server

Spotos Oyster Bar
06.2007 - 01.2021

Banquet Captain

Palm Beach Shores Resort
12.2005 - 11.2009

Royal Room Captain

Colony Hotel
02.2002 - 02.2017

Captain Banquet and Alacarte

Brazilian Court Hotel
08.1997 - 02.2002

High School Diploma - Business Administration And Management

Saratoga High School
William Richmond