Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Rodriguez

Mastic,NY

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Amazon
10.2021 - Current


  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Manage to achieve #3 ranking in NA for delivery stations for two months straight, then getting #1 in month of Jan 2024
  • Delegate assignments to associates throughout the day so we can achieve all our goals by the end of the day
  • Established performance benchmarks for associates, setting clear expectations and providing ongoing support to facilitate achievement of goals.
  • Aided in stars programs witch saw warehouse rates among all associates progressively improve across the board

Crew Member

Dunkin' Donuts
05.2017 - 10.2021
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

No Degree - Business Administration

Suffolk County Community College
Selden, NY

Skills

  • Assigning Work
  • Daily workflows
  • Creative Problem-Solving
  • Goal Setting and Tracking
  • Performance monitoring
  • Customer Service
  • Positive Attitude

Languages

Spanish
Professional Working

Timeline

Shift Supervisor

Amazon
10.2021 - Current

Crew Member

Dunkin' Donuts
05.2017 - 10.2021

No Degree - Business Administration

Suffolk County Community College

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William Rodriguez