William Rollins
Lewisport,KY
Summary
Driven Associate with a proven track record at Walmart, enhancing customer satisfaction through expert resolution of complex issues and innovative engagement strategies. Skilled in inventory management and customer service, demonstrating leadership qualities and strong communication skills. Achieved significant improvements in customer experience and operational efficiency.
Overview
10
10
years of professional experience
Work History
Associate
Walmart
07.2014 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
Tell City High School
Tell City, IN05.2010
Skills
- Customer Service
- Attention to Detail
- Leadership Qualities
- Customer interaction
- Workplace Safety
- Customer Engagement
- Decision-Making
- Courteous and Professional
- Oral communication
- Work Planning and Prioritization
- Client Engagement
- New Hire Training
- Friendly and Helpful
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Honest and Dependable
- Reliable and Responsible
- Inventory and Stocking
Timeline
Associate
Walmart
07.2014 - Current
Tell City High School
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