William Romulus
New Rochelle,NY
Summary
Results-driven dog handlerwith proven ability to establish rapport with dogs and their owners.Hands-on, hardworking, highly motivated, positive attitude,reliable, ambitious, consistent, creative and great interpersonal skills.
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.
I’m also a licensed security Guard I was Im protecting serving the safety for myself and others.
I’m also a licensed for a flagger that completed all the training to become a flagger.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
MA1 Security
Security Guards Inc.
New Rochelle, NY
12.2022 - 10.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
333 Westchester Abe
Security Guards Inc.
White Plains, NY
11.2019 - 04.2022
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Completed routine maintenance and repair.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Dog handler / Dog Washer / Groomer
Love and Care Pet Salon
Mount Vernon, NY
02.2012 - 12.2015
Assisted in taking calls, appointments and creating business schedule for the week.
Dog Handler / Dog Washer / Groomer
Going to the Dawgs
New Rochelle, NY
12.2016 -
Excellent customer service skills. Comfortable working with all different breed of dogs.Experience with aggressive dogs.Doesn't mind cleaning up behind any dogs.Assisted with calls wrote down appointments.
Education
Anticipated Certificate - Computer Technology
Per Schola
2017
High School Diploma - General Education
New Rochelle High School
2004
Skills
- Active listening skills
- Sharp problem solver
- Energetic work attitude
- Strong organizational skills
- Customer service expert
- Adaptive team player
Accomplishments
Customer Service
- Interview clients and rapidly calmed and or resolved dog conflicts to prevent dog injuries and any facility malfunctions.
- Osha 10
- Osha 30
- SST 4O
- Licensed security guard
- Licensed flagger
Timeline
MA1 Security
Security Guards Inc.
12.2022 - 10.2024
333 Westchester Abe
Security Guards Inc.
11.2019 - 04.2022
Dog Handler / Dog Washer / Groomer
Going to the Dawgs
12.2016 -
Dog handler / Dog Washer / Groomer
Love and Care Pet Salon
02.2012 - 12.2015
Anticipated Certificate - Computer Technology
Per Schola
High School Diploma - General Education
New Rochelle High School