Summary
Overview
Work History
Education
Skills
Affiliations
Hobbies
References
Timeline
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William Rudolph

Fort Wayne

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

3
3
years of professional experience

Work History

Team Lead

Panera Bread
Fort Wayne
05.2022 - 01.2025
  • Led team to ensure efficient daily operations and customer service standards.
  • Trained new employees on procedures and company policies for service excellence.
  • Resolved customer complaints promptly, maintaining a focus on satisfaction and loyalty.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Ensured compliance with industry standards and regulations.

Education

BSPA - Law & Public Policy

Indiana University
Bloomington, IN
05-2028

High School Diploma -

Carroll High School
Fort Wayne, IN
06-2024

Skills

  • Conflict resolution
  • Research analysis
  • Team leadership
  • Customer service
  • Project management
  • Performance improvement

Affiliations

  • Captain of Varisty Tennis team
  • Achieved honors with distinction

Hobbies

  • Team Sports
  • Debating
  • Creative Design

References

References available upon request.

Timeline

Team Lead

Panera Bread
05.2022 - 01.2025

BSPA - Law & Public Policy

Indiana University

High School Diploma -

Carroll High School