William Sanchez
Hia,FL
Summary
Dynamic leader with a proven track record at Picasso Painting Inc, excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced operational efficiency and client satisfaction. Skilled in project management and relationship building, adept at leading high-performing teams to exceed business goals.
Overview
25
25
years of professional experience
Work History
Owner
Picasso Painting Inc
06.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Manager
GSan Enterprisese
09.1999 - 05.2011
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Business Administration And Management
Miami Dade College
Miami, FL07.2004
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
Timeline
Owner
Picasso Painting Inc
06.2011 - Current
Manager
GSan Enterprisese
09.1999 - 05.2011
Associate of Science - Business Administration And Management
Miami Dade College
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