William Schlei
Manitowoc,WI
Summary
Community relations professional with proven track record in building and maintaining strong community networks. Known for effective communication and strategic planning in outreach initiatives. Strong focus on teamwork and adaptable to evolving community needs.
Overview
31
31
years of professional experience
Work History
Community Relations Specialist
Ascend Services, Inc
04.2022 - 12.2024
- Established long-lasting connections with community leaders and influencers, aiding in the growth of organizational networks.
- Organized and tracked related documentation contact information, communication logs, timesheets, evaluation forms, surveys and completion forms.
- Strengthened relationships with local businesses and organizations through regular communication and collaboration.
- Developed strategic partnerships with key stakeholders to further the organization''s goals in community development.
- Spearheaded corporate philanthropy efforts, identifying opportunities to support local organizations financially or through in-kind donations.
- Provided exceptional customer service when addressing inquiries from community members, fostering goodwill towards the organization.
Account Sales Executive
Seehafer Broadcasting
10.2016 - 04.2022
- Developed and implemented sales strategies to increase revenue.
- Exceeded quarterly sales targets consistently through diligent prospecting and effective account management strategies.
- Implemented strategic pricing models, optimizing profit margins while remaining competitive in the market.
- Enhanced client satisfaction by providing personalized solutions and support for their business needs.
- Utilized CRM tools effectively to maintain accurate records of client interactions, appointments, and follow-ups – enhancing productivity levels across the board.
Store Manager
Auto Zone Auto Parts
01.2010 - 05.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
HR/Community Relations Coordinator
Advance Auto Parts
04.2000 - 12.2009
- Stayed within budget for marketing expenses.
- Developed and executed quarterly rolling calendar of events.
- Maintained accurate records of all activities, ensuring proper documentation for reporting purposes.
- Assisted in the opening of 60 locations in the greater Chicago area. Interacted with local government, community representatives and all types of local media to insure successful openings.
Account Representative
Cumulus Media
04.1996 - 03.1999
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Kept detailed records of customer interactions for optimal traceability.
- Implemented customized account plans to meet individual client needs.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Voiced 100's of radio and television commercials
- Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.
Account Executive
Wnfl 1440 Am
03.1994 - 01.1996
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Networked with the NFL to coordinate broadcasts and schedule shows with players.
- Voiced ads
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Loved my job but because of a buyout by a major network who brought in their own staff, I was released.
Education
Bachelor of Arts - Business
University of Wisconsin, Oshkosh
Oshkosh, WI06-1980
Skills
- Nonprofit experience
- Campaign execution
- Fundraising strategies
- Cross-functional coordination
- Problem-solving abilities
- Multitasking
- Creative Thinking
- Public relations
- Professionalism
- Community Outreach
Accomplishments
In 2020, I was elected to the City of Manitowoc Common Council and have been re-elected twice since. I have chaired the Public Safety, I committee and Vice chaired the Personnel Committee.
In 2024,I was elected by the council to serve as Council President. As part of my duties I was required to serve on the board of directors of two non-profit organizations in each term. Since 2020, I have served on the board of the Wisconsin Maritime Museum, Progress Lakeshore (a local NPO that provides support to new businesses of all kinds) and the Rahr-West Art Museum.
Timeline
Community Relations Specialist
Ascend Services, Inc
04.2022 - 12.2024
Account Sales Executive
Seehafer Broadcasting
10.2016 - 04.2022
Store Manager
Auto Zone Auto Parts
01.2010 - 05.2016
HR/Community Relations Coordinator
Advance Auto Parts
04.2000 - 12.2009
Account Representative
Cumulus Media
04.1996 - 03.1999
Account Executive
Wnfl 1440 Am
03.1994 - 01.1996
Bachelor of Arts - Business
University of Wisconsin, Oshkosh
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