William Schulz
Racine,WI
Summary
Talented and driven leader with extensive sales and customer service background, desiring a challenging and professional position where my success will be based off of existing proficiencies and knowledge gained.
Overview
30
30
years of professional experience
Work History
Guest Experience Specialist
Bob's Discount Furniture
01.2017 - Current
- Sales of home furnishings
- Design Consultation
- Customer Service
- Mentor to new and existing staff in all facets of their position, including: Product knowledge, computer systems, core values
Sales Consultant
Penny Mustard Furnishings
02.2013 - 01.2017
- Sales of home furnishings
- Design Consultation
- Customer Service
- Training of new and existing staff
- Cash Handling
Sales Manager
Resort Connections, Inc.
09.2007 - 11.2012
- Sales of exclusive member based travel programs
- Large group presentations
- Individual consultation
- Customer Service
- Training of all staff
Sales Consultant
Sundance Vacations Inc.
10.2006 - 09.2007
- Sales of exclusive member based travel programs
- Large group presentations
- Customer Service
Administrative Assistant/Inbound Call Center Representative
BuySeasons, Inc.
09.2004 - 08.2006
- Project assistant to CEO and COO
- Various reporting to align all departments
- Corporate leasing of warehouse and computer equipment
- Assisted in training call center staff
- Handling of high volume inbound call in large call center environment
Fundraiser/Assistant Call Center Manager
Professionally Speaking, Inc.
10.1994 - 12.2003
- High volume outbound phone solicitations to both business and residential prospects to raise funds for various civic organizations through manual and dialer system channels
- Oversight of thirty callers to ensure accuracy and highest revenue possible
Education
No Degree - Blues And Jazz Performance And Theory
Wisconsin Conservatory of Music, Inc
Milwaukee, WI01.1997
High School Diploma -
Franklin High School
Franklin, WI06.1994
Skills
- Exceptional communication skills
- Customer Service
- Punctual
- Team Player
Timeline
Guest Experience Specialist
Bob's Discount Furniture
01.2017 - Current
Sales Consultant
Penny Mustard Furnishings
02.2013 - 01.2017
Sales Manager
Resort Connections, Inc.
09.2007 - 11.2012
Sales Consultant
Sundance Vacations Inc.
10.2006 - 09.2007
Administrative Assistant/Inbound Call Center Representative
BuySeasons, Inc.
09.2004 - 08.2006
Fundraiser/Assistant Call Center Manager
Professionally Speaking, Inc.
10.1994 - 12.2003
No Degree - Blues And Jazz Performance And Theory
Wisconsin Conservatory of Music, Inc
High School Diploma -
Franklin High School
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