Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Sheehan

Broadview Heights,OH

Summary

Dynamic Business Development Specialist with proven success at King Dumpsters, leveraging CRM management and lead generation to enhance sales growth. Recognized for exceptional customer service and adaptability, I implemented strategic marketing processes that significantly improved customer loyalty and engagement. Committed to driving results through accuracy and effective time management.

Overview

11
11
years of professional experience

Work History

Business Development Specialist

King Dumpsters
Akron, OH
02.2025 - Current
  • Developed a custom CRM system using HubSpot to streamline business development processes.
  • Implemented strategic marketing processes to drive sales growth.
  • Conducted cold calls and managed inbound calls to identify potential business opportunities.
  • Addressed customer concerns promptly, contributing to improved customer loyalty.

Inside Sales Representative

Leaffilter
Hudson, USA
05.2023 - 01.2025
  • Conducted cold calls and managed inbound calls to drive sales and enhance customer engagement.
  • Managed CRM systems to enhance sales processes and customer relationship management.
  • Provided exceptional customer support to enhance client satisfaction and retention.

Prep Cook

Chipotle
Kent, USA
06.2020 - 01.2022
  • Prepared cooking supplies, ingredients, and workstations during opening and closing procedures to maximize efficiency.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens, and fryers.

Valet/Bell Hopper

Walden Inn
Aurora, USA
08.2018 - 04.2019
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.

Line Associate

Water Way Carwash
Twinsburg, USA
09.2016 - 08.2018
  • Detailing, and waxing/washing cars
  • Working with other line associates to produce the best possible detailing based on the customers package bought.

Coffee Roaster

Solstice Coffee Company
Cleveland, USA
02.2014 - 03.2017
  • Operate or tend equipment that roasts, bakes, dries, or cures food items such as cocoa and coffee beans, grains, nuts, and bakery products.
  • Record production data, such as weight and amount of product processed, type of product, and time and temperature of processing.

Education

High School Diploma -

TWINSBURG
Twinsburg, OH
06.2018

Bachelor of Business - Marketing

KENT STATE UNIVERSITY
Kent, OH

Skills

  • Adaptable and Flexibility
  • CRM management
  • Market analysis
  • Lead generation
  • Customer service
  • Cold calling
  • Accuracy and attention to detail
  • Time Management

References

References available upon request

Timeline

Business Development Specialist

King Dumpsters
02.2025 - Current

Inside Sales Representative

Leaffilter
05.2023 - 01.2025

Prep Cook

Chipotle
06.2020 - 01.2022

Valet/Bell Hopper

Walden Inn
08.2018 - 04.2019

Line Associate

Water Way Carwash
09.2016 - 08.2018

Coffee Roaster

Solstice Coffee Company
02.2014 - 03.2017

High School Diploma -

TWINSBURG

Bachelor of Business - Marketing

KENT STATE UNIVERSITY

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