William Smarsh
Staten Island,NY
Summary
Passionate and dedicated professional with a strong work ethic, committed to problem-solving, customer interaction, and delivering exceptional results. Excels in positions that demand technical expertise, adaptability, and effective communication. Avid learner who enjoys acquiring new languages and expanding knowledge through reading during spare time, bringing a curious mindset and unwavering dedication to every task.
Overview
11
11
years of professional experience
Work History
Water Restoration Technician
Roto Rooter Plumbing
10.2024 - Current
- Respond promptly to emergency water damage calls, assessing damage and creating restoration plans.
- Operate extraction tools, dehumidifiers, and air movers to remove water and moisture from affected structures.
- Collaborate with technicians to prevent secondary damage such as mold growth.
- Communicate effectively with clients to explain processes and timelines, ensuring customer satisfaction.
- Document work thoroughly for insurance claims and company records.
- Conducted site evaluations to determine the extent of water damage and implemented remediation plans.
- Performed controlled demolition of compromised materials, including drywall, flooring, and cabinetry.
- Safely removed and disposed of water-damaged furniture and contents while salvaging usable items.
- Performed mold inspections and remediation using containment and HEPA-filtered equipment.
- Worked closely with insurance adjusters to document losses and justify claims.
Installer/ Calibrator
ABC Auto Glass
11.2023 - 07.2024
- Installed and replaced automotive glass, including windshields, side windows, and rear windows, following manufacturer specifications and safety guidelines
- Removed old glass and prepared surfaces for installation by cleaning, priming, and applying adhesives as necessary
- Utilized tools and equipment such as suction cups, cut-out tools, and sealants to complete installations accurately and efficiently
- Inspected glass and vehicle frames for defects, damage, or alignment issues before and after installation to ensure quality and safety
- Tested installed glass for leaks, proper fit, and functionality, making adjustments as needed to achieve optimal performance
- Interacted with customers to understand their glass repair or replacement needs, provided estimates, and answered any questions or concerns
- Maintained a clean and organized work area, including tools, equipment, and inventory of glass products
- Conducted Advanced Driver Assistance Systems (ADAS) calibration after windshield replacement
Installer/ Calibrator
Dunellen Auto Glass
06.2020 - 11.2023
- Management of glass inventory, ordering (Elmo, PGW, Mygrant, Pilkington) and delivering to shop/jobsites using work van and box truck for larger pieces of glass
- Installed and replaced automotive glass, including windshields, side windows, and rear windows, following manufacturer specifications and safety guidelines
- Removed old glass and prepared surfaces for installation by cleaning, priming, and applying adhesives as necessary
- Utilized tools and equipment such as suction cups, cut-out tools, and sealants to complete installations accurately and efficiently
- Inspected glass and vehicle frames for defects, damage, or alignment issues before and after installation to ensure quality and safety
- Tested installed glass for leaks, proper fit, and functionality, making adjustments as needed to achieve optimal performance
- Interacted with customers to understand their glass repair or replacement needs, provided estimates, and answered any questions or concerns
- Maintained a clean and organized work area, including tools, equipment, and inventory of glass products
- Conducted Advanced Driver Assistance Systems (ADAS) calibration after windshield replacement
House Cleaner
The Cleaning Authority
09.2018 - 06.2020
- Cleaned and sanitized bathrooms, kitchens, living rooms, bedrooms, and other areas according to established standards
- Swept, vacuumed, and mopped floors to maintain a tidy and hygienic living environment
- Dusting and polishing furniture, fixtures, and surfaces to remove dirt and debris
- Changed linens and made beds to ensure fresh and comfortable accommodations
- Emptied trash containers and disposed of waste in a proper and environmentally friendly manner
- Organized and maintained cleaning supplies and equipment to ensure efficiency and effectiveness
- Followed safety protocols and procedures to prevent accidents and injuries
- Residential and Commercial Locations
General Laborer/Construction Clean up
Independent Contractor/ Business Owner
01.2014 - 01.2018
- Assisted with various construction tasks such as demolition, site preparation, and cleanup to ensure a safe and efficient work environment
- Removed debris, trash, and hazardous materials from construction sites using appropriate tools and equipment
- Loaded and unloaded materials, tools, and equipment, following proper lifting and safety procedures
- Assisted skilled workers, carpenters, and contractors with projects as needed, demonstrating a willingness to learn and contribute to team efforts
- Followed safety protocols and regulations at all times to prevent accidents and injuries on the job site
- Maintained cleanliness and organization of work areas, storage areas, and equipment to promote efficiency and productivity
Education
GED -
Exercise science/Personal Training Certificate - NASM
Burlington County College
Skills
- Documentation skills
- Equipment operation
- Hazardous materials handling
- Customer consulting
- Construction safety
- Demolition
- Problem-solving
- Heavy lifting
- Power tool operation
- Worksite preparation
- Complaint resolution
- Language skills
Licenses and Certifications
- Glassweld Windshield Repair Certification
- Personal Training Certificate NASM
- Drivers license, NY State
Languages
English
Native or Bilingual
German
Professional Working
Spanish
Limited Working
Russian
Elementary
Timeline
Water Restoration Technician
Roto Rooter Plumbing
10.2024 - Current
Installer/ Calibrator
ABC Auto Glass
11.2023 - 07.2024
Installer/ Calibrator
Dunellen Auto Glass
06.2020 - 11.2023
House Cleaner
The Cleaning Authority
09.2018 - 06.2020
General Laborer/Construction Clean up
Independent Contractor/ Business Owner
01.2014 - 01.2018
GED -
Exercise science/Personal Training Certificate - NASM
Burlington County College
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