Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Smiley

Dublin

Summary

Accomplished Operations Manager with a proven track record at Mattel for enhancing efficiency and reducing costs by streamlining processes and implementing strategic planning. Skilled in decision-making and problem-solving, I excel in driving operational excellence and improving team performance. Demonstrated success in fostering customer service and ensuring quality assurance across multiple managerial roles.

Overview

2019
2019
years of professional experience

Work History

Manager of Operations

Mattel
  • Managed operational budgets by monitoring expenditures and identifying cost-saving opportunities.
  • Formulated actionable plans to achieve operational objectives and enhance competitive advantage.
  • Analyzed current processes for opportunities to reduce waste and improve efficiency.
  • Enhanced operational workflows by identifying bottlenecks and streamlining procedures.

Manager

Restaurant Technologies Inc.
  • Implemented training programs for enhanced employee skills.
  • Streamlined communication processes to foster transparency among departments.
  • Managed budgets for various departmental initiatives.
  • Coordinated recruitment efforts to attract top talent.
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Manager

Mcdonalds, PDI FOODS
02.1984 - 03.2018

Manager of ppl and schedules food cost and labor cost

Education

Diploma - Basic

Watterson High School
Columbus, OH
11.1978

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Goal setting
  • Inventory management
  • Problem-solving
  • Safety procedures

Timeline

Manager

Mcdonalds, PDI FOODS
02.1984 - 03.2018

Manager of Operations

Mattel

Manager

Restaurant Technologies Inc.

Diploma - Basic

Watterson High School
William Smiley