Summary
Overview
Work History
Education
Skills
Timeline
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William Stalcup

Buffalo

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

3
3
years of professional experience

Work History

Night Auditor

Wingate Hotel
06.2025 - 07.2025
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained cleanliness and organization of front desk area.
  • Answered guest questions and offered referrals to local points of interest.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.

Night Auditor

Super 8 Hotel
06.2025 - 07.2025
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.

Video Editor

Logan Bobertz
07.2024 - 04.2025
  • Evaluated and selected scenes for pacing, entertainment value, and continuity, trim shots and edit content.
  • Organized assets by collecting data from camera media, transcoding video, and audio files and managing file backup to digital asset management system.
  • Understood director's artistic vision and maintained alignment with vision throughout editing process.
  • Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.

CAP 2 Associate

Walmart
10.2023 - 02.2024
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.

Crew Member

McDonald's
02.2022 - 05.2023
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.

Education

Westwood Highschool
Gillette, WY
05-2025

Skills

  • Clerical duties
  • Reception management
  • Financial reporting
  • Revenue monitoring
  • Affable
  • Tenacious
  • Team Worker
  • Driven

Timeline

Night Auditor

Wingate Hotel
06.2025 - 07.2025

Night Auditor

Super 8 Hotel
06.2025 - 07.2025

Video Editor

Logan Bobertz
07.2024 - 04.2025

CAP 2 Associate

Walmart
10.2023 - 02.2024

Crew Member

McDonald's
02.2022 - 05.2023

Westwood Highschool