Results-driven professional with strong customer service skills. Proven ability to enhance satisfaction rates and streamline operations in warehouse settings. Committed to delivering tailored solutions and supporting team efficiency.
Overview
8
8
years of professional experience
Work History
Deputy Chief
Airway Heights Fire Dept
Airway Heights, WA
06.2023 - 07.2026
Supervised emergency response operations ensuring compliance with safety protocols.
Coordinated training programs for new recruits enhancing operational readiness.
Developed and implemented fire prevention strategies reducing incident rates.
Led community outreach initiatives promoting fire safety education.
Parts Specialist
Raymond West
Spokane Valley, WA
05.2021 - 06.2023
Analyzed customer needs and provided tailored solutions, improving satisfaction rates.
Led initiatives to enhance warehouse organization, increasing accessibility of parts and tools.
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Commercial Tire Technician
System TWT
Spokane, WA
04.2018 - 05.2021
Diagnosed tire issues and performed repairs to ensure optimal vehicle performance.
Executed tire installations and rotations adhering to safety standards and manufacturer specifications.
Assisted in training junior technicians on equipment use and maintenance best practices.
Managed inventory of tires and tools, ensuring availability for timely service delivery.