William Swoager
Mt. Carmel,TN
Summary
Sales Account Manager with a proven track record at Coca Cola Bottling Co Consolidated, excelling in client relationship building and strategic account development. Leveraged sales strategies to enhance customer satisfaction and brand visibility, while collaborating effectively across departments to drive operational success and meet cusromer needs.
Overview
21
21
years of professional experience
Work History
Sales Account Manager
Coca Cola Bottling Co Consolidated
04.2024 - Current
- Assisted in daily store operations, ensuring a smooth workflow and customer satisfaction.
- Supported inventory management by organizing stock levels and maintaining product displays.
- Learned and implemented company policies to enhance operational efficiency and compliance.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Rotated merchandise and displays to feature new products and promotions.
Small Store Account Developer
Coca Cola Bottling Co Consolidated
09.2019 - 04.2024
- Developed strong relationships with accounts to enhance customer satisfaction.
- Executed marketing strategies tailored to specific client needs, increasing brand visibility.
- Conducted regular market analysis through business reviews to identify trends and opportunities for account growth.
- Collaborated with cross-functional teams to ensure timely product delivery and service excellence.
- Managed accounts, tracking performance metrics and addressing client concerns effectively.
- Effectively using Club Coke tool to write new contracts and resign existing customers.
Account Developer Relief
Coca Cola Bottling Co Consolidated
10.2018 - 09.2019
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Manage accounts and place orders for large store and small store account developers on their vacations.
- Collaborated with cross-functional teams to ensure timely delivery of services and address client needs.
Large Store Merchandiser
Coca Cola Refreshments
12.2008 - 10.2018
- Executed product placement strategies to optimize shelf space and enhance visibility.
- Collaborated with store management to ensure compliance with merchandising standards.
- Monitored inventory levels and conducted regular stock audits for accuracy.
- Assisted in training new team members on merchandising techniques and best practices.
Assistant Store Manager
Food City
04.2004 - 12.2007
- Assisted in daily store operations, ensuring a smooth workflow and customer satisfaction.
- Supported inventory management by organizing stock levels and maintaining product displays.
- Learned and implemented company policies to enhance operational efficiency and compliance.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Rotated merchandise and displays to feature new products and promotions.
Education
Did Not Finish - Business Management
East Tennessee State University
Johnson City, TNSkills
- Client relationship building
- Sales strategy development
- Teamwork across departments
- Strategic account development
- Customer-oriented
Timeline
Sales Account Manager
Coca Cola Bottling Co Consolidated
04.2024 - Current
Small Store Account Developer
Coca Cola Bottling Co Consolidated
09.2019 - 04.2024
Account Developer Relief
Coca Cola Bottling Co Consolidated
10.2018 - 09.2019
Large Store Merchandiser
Coca Cola Refreshments
12.2008 - 10.2018
Assistant Store Manager
Food City
04.2004 - 12.2007
Did Not Finish - Business Management
East Tennessee State University
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