William Tamayo
Anaheim,CA
Summary
Dynamic and results-oriented professional with a proven track record at Victoria's Secret, enhancing team performance and customer satisfaction. Excelled in customer relations and team leadership, significantly boosting employee morale and fostering a positive work environment. Skilled in multitasking and bilingual communication, adept at problem-solving and driving sales growth.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Victoria's Secret
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Team Member
Costco
12.2020 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
Team Member
Wetzel's Pretzels
03.2017 - 04.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Hillcrest High School
Riverside, CA05-2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Multitasking and organization
- Product and service sales
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Victoria's Secret
06.2023 - Current
Team Member
Costco
12.2020 - 05.2023
Team Member
Wetzel's Pretzels
03.2017 - 04.2020
High School Diploma -
Hillcrest High School
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