Summary
Overview
Work History
Education
Skills
Awards
Timeline
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William T. Ellis, Jr.

Bunker Hill,USA

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

27
27
years of professional experience

Work History

Epic Supervisor

Valley Health
09.2015 - Current
  • Responsible for Ambulatory and Growth teams. Manage scheduling and resource allocation to align with operational demands and service goals. Assisting with managing projects, supporting Epic software build and troubleshooting issues. Working with change control management to both move and approve master files through to production. Continued support for end users in 200 outpatient clinics, continued Healthy Planet work along with Reporting Workbench, Compass Rose and Cheers tools. Working with team to support successful upgrades to the entire system three times per year.

Epic Senior Technical Analyst

Valley Health
07.2013 - 09.2015
  • Worked with build team to successfully bring up entire health system with new Epic software across 6 hospitals and 120 outpatient clinics. Achieved five Epic certifications while working on ambulatory team and taking responsibility for 17 clinics during the build phase of project. Continued support for new clinic builds, while working on Healthy Planet project and using data courier software to move data between multiple environments.

Manager of Clinical Applications

Valley Health
08.2010 - 07.2013
  • Responsible for 11 clinical analysts/system administrators for multiple software systems across Valley Health. Provided project management for new and upgraded software/hardware, analyzed systems for data integrity, interface connectivity, and using Business Objects for reporting purposes. Assisted with hardware, software and budgeting requests for team.

Senior Clinical Systems Analyst

Valley Health
08.2001 - 08.2010

Worked with McKesson Horizon inpatient clinical systems including patient portal, plus QuadraMed Coding system. Assisted with providing support of product with end users, upgrades, enhancements, Business Objects reporting requests. Assisted with seeing McKesson product evolve from charting to ordering, barcoding of medications, to physician order entry. OR/Anesthesia, Lab and pharmacy system were interfaced and part of our support team.

  • Analyzed clinical workflows to identify system inefficiencies and recommend enhancements.
  • Collaborated with cross-functional teams to implement electronic health record (EHR) solutions aligned with organizational goals.

Systems Analyst

Loudoun Healthcare, Inc.
09.1998 - 08.2001
  • Supported Cerner’s Classic Radnet/Pathnet and Millennium PowerChart products, as well as HBOC’s Claims Administrator, ESI Materials Management, and Logicare software, provided system programming/report design for all Cerner products, assisted with design and implementation of OCF/PowerChart.

Education

ITIL Foundation certificate - IT Service Management

02.2017

Epic - Certificates in Ambulatory, Ambulatory Order Transmittal, Ambulatory Specialty Department Setup, Hospital Outpatient Departments, Healthy Planet

Verona, WI
01.2015

Certificate - Radiologic Technology

Winchester Medical Center School of Radiologic Technology
Winchester, VA
01.1995

B.S. - Business Management

Tennessee Wesleyan College
Athens, TN
01.1990

A.A.S. - Business Administration

Edmondson Junior College
Chattanooga, TN
01.1988

Certificate - Computer Programming

Electronic Computer Programming Institute
Chattanooga, TN
01.1986

Skills

  • Project management
  • Epic software build
  • Change control management
  • End user support
  • Clinical applications management
  • Team leadership

Awards

Excellence in Performance – Valley Health October, 2009, American Spirit Award – Loudoun Healthcare, Inc. July, 2000

Timeline

Epic Supervisor

Valley Health
09.2015 - Current

Epic Senior Technical Analyst

Valley Health
07.2013 - 09.2015

Manager of Clinical Applications

Valley Health
08.2010 - 07.2013

Senior Clinical Systems Analyst

Valley Health
08.2001 - 08.2010

Systems Analyst

Loudoun Healthcare, Inc.
09.1998 - 08.2001

Epic - Certificates in Ambulatory, Ambulatory Order Transmittal, Ambulatory Specialty Department Setup, Hospital Outpatient Departments, Healthy Planet

Certificate - Radiologic Technology

Winchester Medical Center School of Radiologic Technology

B.S. - Business Management

Tennessee Wesleyan College

A.A.S. - Business Administration

Edmondson Junior College

Certificate - Computer Programming

Electronic Computer Programming Institute

ITIL Foundation certificate - IT Service Management