William Torns
Lindenhurst,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Frontier Logistics Inc
Plainview, NY
11.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Operations Supervisor
UPS
Farmingdale, NY
06.2017 - 07.2020
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Prepared reports on operational performance metrics and presented them to management team.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Built strong operational teams to meet process and production demands.
Education
High School Diploma -
Walter G O'connell Copiague High School
Copiague, NY06-2016
Skills
- Customer Relations
- Compliance Management
- Performance monitoring
- Employee Development
- Project Planning
- Staff Supervision
Timeline
Delivery Driver
Frontier Logistics Inc
11.2022 - Current
Operations Supervisor
UPS
06.2017 - 07.2020
High School Diploma -
Walter G O'connell Copiague High School
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