William Traylor
FFL
Schaumburg,IL
2027
years of professional experience
One of my biggest achievements was being promoted to Team Lead for Club Pickup at Sam’s Club, where I supervised daily operations, helped train associates, and ensured customer orders were completed accurately and on time. I also successfully balanced working at Amazon Fresh while employed at Sam’s Club, demonstrating strong time management and reliability. In addition, I transitioned into the life insurance industry, where I developed communication, problem-solving, and customer service skills while helping clients make important financial decisions.
Work History
Life & Health Insurance Agent
2 Years- Educated clients on life and health insurance options.
- Maintained confidential client records and documentation.
- Built strong customer relationships through clear communication.
- Met sales and service goals while ensuring compliance.
Amazon Fresh Associate
1 Year 3 Months- Picked, packed, and staged customer grocery orders.
- Restocked inventory and maintained a clean work area.
- Met productivity goals in a fast-paced warehouse environment.
- Followed safety and quality standards.
Team Lead, Club Pickup
- Led Club Pickup operations and supervised associates.
- Coordinated order fulfillment and maintained inventory accuracy.
- Trained new employees on procedures and safety practices.
- Resolved customer concerns and ensured timely service.
- Maintained organized staging and storage areas.
Education
- HVAC
Skills
Team Leadership
Warehouse Operations
Inventory Management
Order Fulfillment
Heavy Lifting
Attention to Detail
Time Management
Customer Service
Record Organization
Safety Compliance
Timeline
Amazon Fresh Associate
Amazon
09.2024 - 12.2025Read More
Life & Health Insurance Agent
FFL
08.2024 - CurrentRead More
Team Lead, Club Pickup
Sams Club
2022 - 08.2024Read More
Waubonsee Community College
from HVAC
Read More