William Troutman
Berkeley
Summary
Leasing and operations professional with experience performing assistant property manager–level operational and financial functions while maintaining full leasing responsibility across multiple multifamily communities. Demonstrated success in asset stabilization, lease-up execution, and financial reporting support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Agent (Acting Assistant Manager)
CIM Group
05.2025 - Current
- Key responsibilities include managing daily operations, handling financial tasks, and overseeing leasing activities for multiple properties.
- Executed full-cycle leasing operations across two multifamily communities while concurrently performing assistant manager level operational and financial responsibilities.
- Successfully stabilized Bayview Apartments in under six months, driving occupancy through strategic leasing execution and operational coordination.
- Leased Eleven Fifty Clay to over 90% leased, managing leasing velocity alongside ongoing move-outs and unit turns.
- Processed Notices to Vacate, unit transfers, renewals, and lease documentation, ensuring accuracy, compliance, and continuity across both properties.
- Prepared and delivered daily, weekly, and monthly leasing and marketing reports, tracking traffic, conversions, occupancy trends, and lead source performance.
- Managed deposit accounting, including move-out reconciliations, refunds, and resident ledger accuracy.
- Processed vendor invoicing and completed P-Card reconciliation, maintaining expense compliance and audit readiness.
- Produced variance reports, analyzing budget versus actual expenses and identifying operational cost trends.
- Supported month-end close and Monthly Operating Reports (MOR) preparation for management and ownership review.
- Served as a primary onsite point of contact for residents, vendors, and cross-functional teams while splitting time between two active properties.
- Coordinated with maintenance to track make-readies, prioritize unit turns, and align leasing performance with unit availability.
Leasing Manager
The Landing
11.2024 - 07.2025
- Act as the sole on-site manager during weekends, overseeing leasing activities, resident services, and general property operations.
- Coordinate maintenance requests and unit turns by working closely with the maintenance team and communicating with residents.
- Address on-site emergencies (e.g., water leaks, elevator issues, lockouts) promptly during business hours, ensuring quick resolution or proper escalation.
- Manage leasing workflow using Yardi and RentCafe Flex, including CRM updates, lead tracking, and unit availability reporting.
- Support rent collection, lease renewals, and application processing to maintain occupancy and revenue goals.
- Prepare daily reports and provide operational updates to the Property Manager, contributing to ongoing performance improvement.
Assistant Property Manager
The Henley
01.2023 - 06.2023
- Managed full-cycle leasing operations, from application intake through move-in, during initial lease-up phase.
- Conducted property tours, screened applicants, and processed lease agreements to ensure a smooth move-in experience.
- Coordinated with vendors and maintenance teams to ensure timely unit turns and property upkeep.
- Processed invoices, rent payments, and late fees with a focus on financial accuracy and timely reporting.
- Coordinated with maintenance teams and vendors to complete work orders, inspections, and unit turnovers efficiently.
- Stepped in as acting Property Manager when needed, handling team oversight and compliance reporting.
Administrative Assistant
John Stewart Company
03.2022 - 11.2022
- Assisted in the overall operation of the property, supporting day-to-day implementation of policies, procedures, and programs to maintain high occupancy levels and ensure resident satisfaction.
- Conducted interviews for annual re-certifications, completed required documentation, and maintained accurate tracking logs.
- Supported property management in all leasing and compliance efforts across Section 8 and tax credit units.
- Processed and maintained accurate resident files, ensuring compliance with HUD, TCAC, and other regulatory guidelines.
- Scheduled move-ins, prepared lease agreements, and marketed units in alignment with approved marketing plans.
- Oversaw work orders and assisted with property inspections to ensure timely maintenance and compliance.
Education
Some College - Marketing
University of Toledo
Toledo, Ohio, OHSkills
- Full-cycle leasing operations
- Multi-property management
- Asset stabilization and lease execution
- Notices to vacate and renewals
- Resident relations management
- Make-ready scheduling and coordination
- Leasing performance reporting
- Deposit accounting and reconciliations
- Variance analysis (budget vs actual)
- Vendor invoicing and review
- P-card reconciliation and compliance
- Monthly operating report support
- Month-end close assistance
- Property management systems (Yardi, Entrata, RentCafe)
- Cross-functional team coordination
Certification
License Realtor (DRE 02069423)
Property Management Basics (DRE 6347-1014)
CAM Certification– In Progress
Real Estate Financial Modeling - In Progress
Fair Housing (DRE)
Timeline
Leasing Agent (Acting Assistant Manager)
CIM Group
05.2025 - Current
Leasing Manager
The Landing
11.2024 - 07.2025
Assistant Property Manager
The Henley
01.2023 - 06.2023
Administrative Assistant
John Stewart Company
03.2022 - 11.2022
Some College - Marketing
University of Toledo