Summary
Overview
Work History
Education
Skills
Timeline
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William Tyler Henderson

Summary

A young professional with a high school diploma working towards completing a construction management degree and will use four-plus years of work experience involving interpersonal customer service and specialty labor skills. Experienced with managing on-site logistics and supporting construction tasks. Utilizes communication skills to coordinate effectively with team members and supervisors. Knowledge of construction safety standards and best practices ensures smooth project execution.

Overview

6
6
years of professional experience

Work History

Roofing Consultant

Roof Lab
10.2024 - Current
  • Streamlined project timelines through efficient scheduling and coordination of work crews.
  • Increased customer satisfaction by addressing concerns promptly and professionally, resulting in strong relationships built on trust.
  • Assessed the condition of existing roofs to determine the most cost-effective approach to repairs or replacement options for homeowners.

On-site Contractor Assistant

Harry's Home Renovations
01.2023 - 10.2024
  • Apprentice to a general contractor where I assisted with renovating kitchens, bathrooms and finishing out basements.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications.

Service Technician

Joslin Pressure Washing
08.2021 - 12.2022
  • Performed the necessary labor to clean all parts of residential and commercial properties using equipment on ladders and roofs.
  • Communicated with homeowners about proper solutions to effectively execute work orders.
  • Balanced schedules to be available for all requested jobs while being a full-time student.

Assistant Manager

Tidal Wave Auto Spa
02.2021 - 08.2021
  • Managed a team of six employees (front desk and detailers) to effectively run day-to-day operations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Recorded location financial earnings and expenses including employee payroll to Excel on daily basis for corporate review.
  • Responsible for overall customer service experience including upsell of memberships, equipment operations and repairs, and paper money transfers to armed bank trucks.

On-site Contractor Assistant

Matt's Remodeling
05.2020 - 09.2020
  • Apprentice to a general contractor where I assisted with new builds of decks and boat docks.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Part-time Associate

Tidal Wave Auto Spa
10.2018 - 05.2020
  • Completed sales cycle (presentation, sale, enrollment) of car wash club memberships to first-time and regular customers

Education

Construction management -

Lanier Technical College
Gainesville, GA
05-2026

High School Diploma -

Mill Creek High School
Hoschton, GA
05.2020

High School Diploma -

Maxwell High School of Technology
Lawrenceville, GA
05.2020

Skills

  • Problem-solving
  • Attention to detail
  • Customer service
  • Time management
  • Relationship building
  • Reliable and punctual

Timeline

Roofing Consultant

Roof Lab
10.2024 - Current

On-site Contractor Assistant

Harry's Home Renovations
01.2023 - 10.2024

Service Technician

Joslin Pressure Washing
08.2021 - 12.2022

Assistant Manager

Tidal Wave Auto Spa
02.2021 - 08.2021

On-site Contractor Assistant

Matt's Remodeling
05.2020 - 09.2020

Part-time Associate

Tidal Wave Auto Spa
10.2018 - 05.2020

Construction management -

Lanier Technical College

High School Diploma -

Mill Creek High School

High School Diploma -

Maxwell High School of Technology

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William Tyler Henderson