Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Waters

Orlando,FL

Summary

Dynamic professional with a proven track record in mergers and acquisitions at AutoNation, enhancing inventory levels and customer acquisition. Excelled in customer service and problem-solving, leading to significant improvements in client satisfaction and operational efficiency. Skilled in sales and teamwork, adept at fostering collaborations and driving strategic decisions for business growth.

Overview

22
22
years of professional experience

Work History

Vehicle, Acquisitions Manager

AutoNation
02.2014 - Current

Developing and implementing strategies to acquire additional inventory for the dealership as well as creating a revolving door of client to convert into new car sales leads.

  • Analyzed competitor actions within targeted industries aiding in strategic decision making.
  • Oversaw legal compliance during acquisition processes by closely collaborating with internal legal teams.
  • Built strong rapport with sellers during negotiations which resulted in mutually beneficial agreements.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.

Attractions Supervisor Test Track

Walt Disney World Resort
07.2013 - 11.2019
  • Handled customer complaints professionally, resolving issues quickly to maintain positive guest relations.
  • Evaluated employee performance periodically, identifying areas of improvement and offering tailored support or additional training as needed.
  • Led cross-functional teams in executing special events successfully contributing to increased visitor satisfaction and park revenue.
  • Mentored new employees, sharing valuable knowledge about park operations and fostering strong teamwork within the department.
  • Monitored budget for employee hours expenditures, keeping within budget..
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Resolved guest concerns professionally, demonstrating empathy and commitment to exceeding expectations.


Environmental Consultant

Southeastern Land Surveying & Environment Sciences
02.2003 - 03.2019
  • Increased efficiency in data collection and analysis by utilizing advanced software tools for environmental monitoring and reporting.
  • Carried out environmental impact assessments (EIAs) for proposed major new developments such as industrial plants, roads, electricity pylons, and wind farms.
  • Provided expert guidance to clients regarding regulatory requirements and permitting processes, facilitating project approvals without delays.
  • Conducted field surveys to collect data about levels of pollution and contamination at sites and areas of consideration.

Facilities Maintenance Supervisor

Houlihan's, & Sizzler Restaurants
05.2004 - 08.2012
  • Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
  • Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Extended equipment lifespan through regular lubrication, calibration, and part replacement as needed. as well as drywall,tire, wood working , plumbing and environmental cleaning for state and county laws .

Education

Bachelor of Science - Environmental Science

Seattle University
Seattle Washington
04.2023

Skills

  • Sales experience
  • Mergers and Acquisitions
  • Customer Acquisition
  • Pricing strategy
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management

Accomplishments

  • Supervised team of sixteen staff members.
  • Documented and resolved guest interaction which led to a elevated guest experience.

Timeline

Vehicle, Acquisitions Manager

AutoNation
02.2014 - Current

Attractions Supervisor Test Track

Walt Disney World Resort
07.2013 - 11.2019

Facilities Maintenance Supervisor

Houlihan's, & Sizzler Restaurants
05.2004 - 08.2012

Environmental Consultant

Southeastern Land Surveying & Environment Sciences
02.2003 - 03.2019

Bachelor of Science - Environmental Science

Seattle University
William Waters