Dedicated professional with expertise in customer service and team leadership. Proven ability in staff supervision and workload management, ensuring operational efficiency and exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Petsense by Tractor Supply
Marco Island, Fl
09.2024 - 01.2026
Assisted in managing daily operations to ensure efficient store performance.
Supported team members in delivering exceptional customer service and product knowledge.
Executed inventory management processes, ensuring accurate stock levels and replenishment.
Trained new staff on operational procedures and company policies for consistency.
Parcel Specialist, Production Coordinator
FedEx Office
Marco Island, FL
03.2018 - 08.2024
Managed project timelines and ensured timely delivery of client orders.
Oversaw quality control measures to ensure accuracy in service delivery.
Oversaw day to day shipping and receiving for all guest and events at the Marriott Marco Island Resort.
Production Coordinator
FedEx Office
Boston, MA
03.2014 - 02.2018
Coordinated production schedules to optimize workflow and meet project deadlines.
Managed inventory levels, ensuring availability of materials for production processes.
Streamlined communication between departments, improving collaboration on projects.