Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Welsh

Goodland

Summary

Dedicated professional with expertise in customer service and team leadership. Proven ability in staff supervision and workload management, ensuring operational efficiency and exceptional service delivery.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Petsense by Tractor Supply
Marco Island, Fl
09.2024 - 01.2026
  • Assisted in managing daily operations to ensure efficient store performance.
  • Supported team members in delivering exceptional customer service and product knowledge.
  • Executed inventory management processes, ensuring accurate stock levels and replenishment.
  • Trained new staff on operational procedures and company policies for consistency.

Parcel Specialist, Production Coordinator

FedEx Office
Marco Island, FL
03.2018 - 08.2024
  • Managed project timelines and ensured timely delivery of client orders.
  • Oversaw quality control measures to ensure accuracy in service delivery.
  • Oversaw day to day shipping and receiving for all guest and events at the Marriott Marco Island Resort.

Production Coordinator

FedEx Office
Boston, MA
03.2014 - 02.2018
  • Coordinated production schedules to optimize workflow and meet project deadlines.
  • Managed inventory levels, ensuring availability of materials for production processes.
  • Streamlined communication between departments, improving collaboration on projects.

Education

High School Diploma -

Inter - Lakes High School
Meredith, NH

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff supervision
  • Task delegation
  • Workload management
  • Retail operations
  • Customer rapport

Timeline

Assistant Manager

Petsense by Tractor Supply
09.2024 - 01.2026

Parcel Specialist, Production Coordinator

FedEx Office
03.2018 - 08.2024

Production Coordinator

FedEx Office
03.2014 - 02.2018

High School Diploma -

Inter - Lakes High School