William Werner
Retail Manager
Frankford,DE
Summary
Results-driven Retail Manager bringing 20+ years of extensive experience in retail settings. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. Looking to transition out of retail and into the Home Services industry as the General Manager.
Overview
29
29
years of professional experience
Work History
Store Manager
Home Depot
06.2014 - 10.2022
- Responsible for the day-to-day operations of a Home Depot Store with a $65 million annual sales plan. Key focus areas being the acquisition and replenishment of product, shrink mitigation, daily management of $10+ millions of inventory, maintaining a high level of merchandising standards, ensuring excellent service is delivered to our customers every day, full spectrum of HR responsibilities to include team building and talent development,
- Maximize sales and profitability thru ethical business practices that model the Core Values of the company.
- Lead a team of 5 salaried managers, 8 supervisors and 160 + associates in developing and executing strategies to achieve the company objectives.
- Drive engagement across all levels of the store to ensure that all associates are invested in not just their growth but also the performance of the store and company as a whole.
Assistant Store Manager
Home Depot
05.2004 - 06.2014
- Responsible for assisting with daily operations of the store in regards to staffing, store appearance, customer service, and safety compliance.
- Responsible for day-to-day operations of Specialty Departments (Floor & Wall, Millwork, Kitchen & Bath, Appliances, and Décor). As well as managing the store operations side of the installed sales business.
- Responsible for the development of strategies and objectives to drive sales and profitability. Train and develop department supervisor and associates so that these strategies and objectives are successfully implemented.
- Responsible to manage operating expenses, to include payroll, profit & loss, building expenses, markdowns, product returns, and book and physical inventory
Freight Team/Receiving Manager
Home Depot
05.2002 - 05.2004
- Responsible for managing all freight in the building by ensuring aisles are stocked and ready for customers by unloading trucks using conveyors, manual pallet jacks, forklifts, etc., and then placing the product on the shelves and in storage overhead until needed.
- Responsible for managing a team to receive multiple trucks of freight daily for inventory replenishment to the customer.
- Responsible for providing customer service as needed.
Aviation Ordnance Technician
United States Marine Corps
12.1993 - 10.2001
- Inspected, serviced, assembled, maintained and repaired aircraft mechanical and electrical armament/ordnance systems.
- Stowed, loaded, and tested aviation ammunition including aerial mines, torpedoes, missiles, rockets and guided missiles.
- Supervised personnel and operation of aviation ordnance divisions, armories and stowage facilities.
- OSHA certified to handle and dispose of hazardous material
- Quality Assurance Staff NCO responsible for safety inspection of repairs and maintenance performed on aircraft to assure flight ready capabilities before releasing aircraft safe for flight
- Obtained SECRET clearance. Responsible for keeping and maintaining information and equipment safeguarded at the SECRET level.
Education
Bachelor of Science - Criminology
Saint Leo University
St Leo, FL05.2006
Skills
- P & L Management
- Exceptional Training Skills
- Customer Service/Relations
- Upholding Core Values and SOPs
- Problem-Solving
- Multitasking and Organization
- Exceptional Computer Skills/Knowledge
- HR Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Store Manager
Home Depot
06.2014 - 10.2022
Assistant Store Manager
Home Depot
05.2004 - 06.2014
Freight Team/Receiving Manager
Home Depot
05.2002 - 05.2004
Aviation Ordnance Technician
United States Marine Corps
12.1993 - 10.2001
Bachelor of Science - Criminology
Saint Leo University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Heather BernatHeather Bernat
Assistant Director at Frankford Public LibraryAssistant Director at Frankford Public Library