Dynamic professional with extensive experience in retail operations. Skilled in leading teams to achieve performance goals through effective training and communication. Committed to improving guest satisfaction while ensuring adherence to operational standards.
Work History
Delivery Driver/Trainer
2 Years 4 Months
Donatos Pizzeria | 05.2018 - 09.2020
Trained new delivery drivers on safety protocols and best practices to ensure compliance.
Developed training materials to enhance driver knowledge of routes and customer service standards.
Boosted on-time delivery performance through the implementation of time management strategies and route planning techniques during training sessions.
Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
Executive Team Leader
6 Years
Target | 10.2020 - Current
Led team in achieving operational excellence through effective communication and collaboration.
Streamlined inventory management processes to enhance product availability and reduce stock loss.
Developed training programs for new team members to ensure adherence to store standards.
Implemented strategies to improve guest experience, resulting in increased satisfaction ratings.
Managed daily operations, including staffing, scheduling, and merchandise presentation.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.