William Zelada
Rockwall,TX
Summary
Detail-oriented Inventory Specialist with expertise in managing inventory accuracy and providing exceptional customer service. Proven ability to streamline operations and enhance client satisfaction.
Overview
44
44
years of professional experience
Work History
Inventory Specialist
Dallas Independent School District, DISD
Dallas, TX
09.2021 - Current
- Managed inventory accuracy through regular audits and reconciliations.
- Implemented tracking systems for efficient inventory management and reporting.
Tax Preparer
VITA - Volunteer Income Tax Assistance
Dallas, TX
01.2015 - 03.2020
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Real Estate Agent
Keller Williams
Dallas, TX
02.2001 - 03.2020
- Developed comprehensive market analyses to guide clients in property investment decisions.
- Negotiated contracts and facilitated transactions, ensuring compliance with legal regulations.
- Cultivated strong relationships with clients through effective communication and personalized service.
- Conducted property evaluations to determine market value and recommend pricing strategies.
Senior Computer Programmer
Computer Science Corporation, CSC
Dallas, TX
09.1996 - 12.1999
- Collaborated with cross-functional teams to design innovative software solutions aligned with business goals.
- Conducted code reviews, ensuring high-quality outputs and reducing technical debt across projects.
- Developed comprehensive documentation for software systems, facilitating knowledge transfer and user training.
- Spearheaded integration of automated testing tools, improving accuracy and reliability of software releases.
Senior Computer Programmer
Fidelity Union Life Insurance Companies
Dallas, TX
06.1984 - 09.1996
- Led development of enterprise-level applications to enhance operational efficiency and improve user experience.
- Mentored junior programmers, fostering skill development and ensuring adherence to coding standards.
- Implemented agile methodologies, streamlining project workflows and accelerating delivery timelines.
- Analyzed system performance issues, providing strategic solutions to optimize software functionalities.
Tax Preparer
H & R Block Tax Services
Dallas, TX
01.1988 - 04.1995
- Prepared and filed individual tax returns utilizing tax preparation software to ensure compliance with regulations.
- Reviewed client financial documents for accuracy and completeness, identifying potential deductions and credits.
- Guided clients through tax processes, providing expert advice on tax implications and strategies.
- Mentored junior staff on tax preparation techniques, improving overall team efficiency and knowledge retention.
Computer Programmer
Trinity Universal Insurance Company
Dallas, TX
09.1982 - 06.1984
- Assisted in maintaining computer systems, performing regular updates and installations as required.
- Implemented coding standards and best practices to improve code quality and consistency.
- Developed and maintained software applications to enhance operational efficiency.
Education
No Degree - Accounting
Roxbury Community College
Boston, MA02-1978
High School Diploma -
Brookline
Brookline, MA05-1973
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Inventory organization
- Shipping and receiving
- Order fulfillment
Timeline
Inventory Specialist
Dallas Independent School District, DISD
09.2021 - Current
Tax Preparer
VITA - Volunteer Income Tax Assistance
01.2015 - 03.2020
Real Estate Agent
Keller Williams
02.2001 - 03.2020
Senior Computer Programmer
Computer Science Corporation, CSC
09.1996 - 12.1999
Tax Preparer
H & R Block Tax Services
01.1988 - 04.1995
Senior Computer Programmer
Fidelity Union Life Insurance Companies
06.1984 - 09.1996
Computer Programmer
Trinity Universal Insurance Company
09.1982 - 06.1984
No Degree - Accounting
Roxbury Community College
High School Diploma -
Brookline