Customer Service Representative
City of Hartsville/ Neptune Waterpark
Hartsville, South Carolina
05.2023 - 09.2023
- Assisted guests with inquiries and resolved service-related issues.
- Provided information about park attractions and amenities to enhance visitor experience.
- Maintained cleanliness and organization of guest areas throughout the waterpark.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled customer feedback and reported concerns to management for improvement.
- Supported special events by setting up equipment and coordinating activities.
- Trained new staff on customer service protocols and park policies effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.