Summary
Overview
Work History
Education
Skills
Other Skills Certifications
Professional Development
Certification
Timeline
Generic

WILLIAM BARNETT

SEO Rater
Greenville,SC

Summary

Diligent professional with a diverse skill set and a strong educational background, seeking a challenging role where one can leverage analytical abilities, communication skills, and dedication to excel.

Overview

17
17
years of professional experience
1
1
Certification

Work History

SEO Rater

Telus International
03.2022 - Current
  • Analyzed and provided feedback on web pages, images, and text for major search engines, enhancing search accuracy and relevance
  • Developed keen attention to detail and analytical skills critical for identifying trends and making data-driven decisions.

Internet Analyst

Appen
01.2022 - Current
  • Conducted search engine and social media evaluations to improve AI algorithms, honing skills in data analysis and trend identification.

Customer Relationship Management Consultant

Perry Industrial Equipment
07.2019 - 02.2022
  • Assisted customers with inquiries and issues related to industrial equipment, ensuring satisfaction and problem resolution
  • Conducted training sessions on equipment use and maintenance, emphasizing quality service and customer education.

Claims Processor, WellCare Division

Concentrix (owned By Synnex)
08.2018 - 05.2019
  • Processed Medicaid claims efficiently, ensuring accuracy and compliance with healthcare standards
  • Maintained confidentiality and security of sensitive data in accordance with industry regulations.

Customer Service Representative, QuickBooks Division

Concentrix (owned by Synnex)
10.2016 - 08.2018
  • Provided exceptional service to QuickBooks Online customers, demonstrating proficiency with software tools and dedication to customer satisfaction.

Co-Owner

Barnett Wholesale Industrial Equipment
07.2007 - 09.2016
  • Managed sales, customer relations, and purchasing for wholesale business, emphasizing integrity and professionalism in all transactions.

Education

Associate Degree in Cybersecurity -

Trident Technical College
Charleston, SC
05.2025

M.B.A. Program -

Clemson University
Clemson, SC
1996

Bachelor of Arts - Political Science

Appalachian State University
Boone, NC
08.1989

Skills

  • Assertiveness
  • Cross-cultural awareness
  • Technical aptitude
  • Manual Testing
  • Interpersonal Communication
  • Marketing/Sales

Other Skills Certifications

  • Proficient in Microsoft Office Suite, Google Analytics, and QuickBooks Online.
  • Strong analytical, problem-solving, and communication skills.
  • Completed tax preparation seasons with John Keller, C.P.A, demonstrating attention to detail and confidentiality.

Professional Development

  • Actively pursuing professional development opportunities to enhance skills and knowledge in various fields.
  • Participating in workshops and webinars to stay updated on industry trends and best practices.

Certification

  • QuickBooks Online Certified via Concentrix - 2016
  • Introduction to Cybersecurity, EdX via Verizon- 2023

Timeline

SEO Rater

Telus International
03.2022 - Current

Internet Analyst

Appen
01.2022 - Current

Customer Relationship Management Consultant

Perry Industrial Equipment
07.2019 - 02.2022

Claims Processor, WellCare Division

Concentrix (owned By Synnex)
08.2018 - 05.2019

Customer Service Representative, QuickBooks Division

Concentrix (owned by Synnex)
10.2016 - 08.2018

Co-Owner

Barnett Wholesale Industrial Equipment
07.2007 - 09.2016

Associate Degree in Cybersecurity -

Trident Technical College

M.B.A. Program -

Clemson University

Bachelor of Arts - Political Science

Appalachian State University

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WILLIAM BARNETTSEO Rater