William "Cameron" Hay
Sanford,FL
Summary
Multi-talented Inside Sales Representative proficient in cold calling and digital lead generation. Works to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to problems. Driven in selling quality products and services to customers of all backgrounds and needs. Extensive record of sales accomplishment and motivated to further succeed in the Fastener Industry. Impressive history of penetrating new markets and expanding account base.
Overview
6
6
years of professional experience
Work History
Inside Sales Specialist
Marine Fasteners
11.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Utilized data and analytics to identify target markets and understand customer needs.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Increased sales of top existing customer by 50% in 2022
Lead Server
Sodafountain Café
02.2018 - 10.2021
- Management Organization & efficient Teamwork & collaboration, Enhancing customer loyalty and capturing repeat business by delivering expert service and building customer relationships
- Utilizing effective communication by training and mentoring new servers, bringing each up to speed quickly on policies, procedures, and strategies for team success
- Assisting with planning and execution of events, coordinating servers and schedules to handle demands
- Managing inventory by ordering supplies needed for day-to-day operations
- Providing customer service in a fast pace environment.
Customer Service Representative
Ash Brothers Feed
10.2017 - 02.2018
- Submitting customer orders via phone or email
- Managing inventory levels for store by placing large orders to vendors
- Maintaining storefront by keeping shelves organized and restocked at all times
- Balanced cash drawer daily.
Education
BBA - Business Administration
Truett McConnell University
Cleveland, GA05.2025
Skills
- Closing Sales
- Client Retention
- Onsite Visits
- Overcoming Objections
- Strategic Decision-Making
- Customer Relationship Management
- Lead Development
- Cold Calling
- Prospect Targeting
- Business-to-Business Expertise
Accomplishments
- Surpassed 2022 annual quota by 50%.
- Met or Exceeded monthly quota 90% of the time.
Timeline
Inside Sales Specialist
Marine Fasteners
11.2021 - Current
Lead Server
Sodafountain Café
02.2018 - 10.2021
Customer Service Representative
Ash Brothers Feed
10.2017 - 02.2018
BBA - Business Administration
Truett McConnell University
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