William Higdon
Dalton,Ga
Summary
Dedicated UPS delivery driver with fourteen years of service including nine years of safe driving In Dalton, Georgia and the surrounding areas. Experienced with efficient route planning, area knowledge, and time management. Utilizes effective communication skills to ensure customer satisfaction. Knowledge of vehicle maintenance and safety procedures.
Professional leader with strong background in military operations and tactical planning. Demonstrates exceptional skills in team collaboration, strategic decision-making, and adaptability under pressure. Known for reliability, effective communication, and fostering cohesive unit. Proficient in combat training, mission execution, and resource management.
Overview
14
14
years of professional experience
Work History
Package Delivery Driver
UPS
Dalton, Ga
01.2012 - 04.2026
- Developed knowledge of designated routes throughout the assigned area for efficient delivery service.
- Represent UPS professionally, interacting with customers to ensure quality customer service.
- Use handheld technology (DIAD) to scan packages, obtain signatures, and manage delivery data.
- Adhere to strict DOT safety regulations, company policies, and appearance guidelines.
- Loaded,unloaded,and sorted packages in the warehouse to ensure service quality.
Infantry Squad Leader
United States Army
Fort Drum, NY
02.2013 - 06.2016
- Led and managed a squad of ten soldiers in combat operations, utilizing strong leadership skills.
- Maintained 100% accountability and proper maintenance of all assigned weapons, ammunition, and equipment, which can be valued at over $2 million.
- Received, relayed, and executed orders; provided accurate, timely situation reports (SITREPs) and reports to the platoon leadership.
Education
General Studies
Dalton State College
Dalton, GA, USSkills
- Safe driving
- Route management
- Logistics
- Customer service
- Warehouse operations
- Loading and unloading
- Time management
- Organizational skills
- Verbal and written communication
- Team leadership
- Management
Timeline
Infantry Squad Leader
United States Army
02.2013 - 06.2016
Package Delivery Driver
UPS
01.2012 - 04.2026
General Studies
Dalton State College