William D. Peska
Katy,TX
Summary
Skilled in aviation software and customer service, I excelled at Envoy Airlines by enhancing passenger satisfaction through empathetic problem-solving and efficient flight planning. Demonstrated exceptional teamwork and communication, significantly contributing to operational success. Achieved commendable accuracy in cash handling and inventory management at The Ranchers Club, fostering a positive and collaborative work environment.
Overview
4
4
years of professional experience
Work History
Sr Bartender
The Atherton Hotel/The Ranchers Club
04.2024 - 12.2024
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both staff and patrons.
- Developed innovative cocktail recipes, driving menu diversity and attracting new customers.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Hydraulic Technician
Hydraquip Corporations
04.2021 - 12.2023
- Performed routine maintenance on hydraulic systems, including changing oil filters, flushing tanks, and replacing hoses.
- Conducted failure analyses, documented results, and recommended corrective actions.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Maintained a clean work environment while performing repair tasks.
Airline Customer Service Agent
Envoy Air
01.2023 - 09.2023
- Checked luggage for proper weight distribution according to aircraft specifications.
- Monitored security checkpoints to ensure the safety of passengers and staff members alike.
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Utilized problem-solving skills to resolve customer issues quickly and efficiently.
Education
Bachelor of Science - Aerospace Admin And Operations Professional Pilot
Oklahoma State University
Stillwater, OK12-2024
Skills
- Flight planning
- Problem solving
- Aviation Software Proficiency (ForeFlight)
- Customer service in airline industry
- Teamwork and collaboration
- Communication with Air Traffic Control
- Dual Received: 1945
- PIC: 1861
- Multi: 298
- Solo: 375
Total Hours: 2709
Timeline
Sr Bartender
The Atherton Hotel/The Ranchers Club
04.2024 - 12.2024
Airline Customer Service Agent
Envoy Air
01.2023 - 09.2023
Hydraulic Technician
Hydraquip Corporations
04.2021 - 12.2023
Bachelor of Science - Aerospace Admin And Operations Professional Pilot
Oklahoma State University
Similar Profiles
William D. PeskaWilliam D. Peska
Sr Bartender at The Atherton Hotel/The Ranchers ClubSr Bartender at The Atherton Hotel/The Ranchers Club
Ansley PrickettAnsley Prickett
Assistant Manager at Atherton Hotel & Ranchers ClubAssistant Manager at Atherton Hotel & Ranchers Club
Lily MasonLily Mason
Commercial Cleaner at Atherton International ClubCommercial Cleaner at Atherton International Club