William Edward Hennessee
Wilmington,NC
Summary
Knowledgeable Case Manager experienced in coordinating care for Residential Program clients/residents. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Compassionate Case Manager experienced in Residential/Long-term environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
18
18
years of professional experience
Work History
Case Manager
LINC
11.2018 - 01.2023
- Evaluated treatment plans against individual goals and healthcare standards
- Participated in fundraising efforts to support social and community service initiatives.
- Participated in community events to promote services and engage with public.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided leadership, guidance and support to staff members.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Admissions Counselor/Behavior Technician
California Recovery Centers
07.2009 - 01.2013
- Identified and addressed addiction concerns of incoming clients/residents
- Reviewed admissions applications and evaluated risk factors for incoming clients/residents
- Explained institution's fee structure, amenities, courses offered and facilities to prospective clients and family
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting their sobriety
- Regularly met with enrolled clients/family to confirm success and identify problem areas.
- Delivered supportive and knowledgeable counseling to clients/family in regards to addiction and aftercare.
- Assisted with medication administration and counting and pouring medications.
- Assisted clients in identifying and setting goals to promote positive behavior development.
Residential House Manager
The Oasis
07.2005 - 11.2006
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Assisted in recruitment and selection of student leaders.
- Assisted residents with daily hygiene and living tasks.
Education
Bachelor of Arts - Sociology And Anthropology
University of North Carolina At Wilmington
Wilmington, NC12.1994
Skills
- Staff Training
- Patient Intervention
- Case Notes
- Data Entry and Analysis
- Case Planning
- Alcohol and Substance Abuse
- Intervention Plans
- Conflict Resolution
- Client Empowerment
- Monitoring Visits
- Verbal and Written Communication
- Treatment Planning
- Community Resources
Timeline
Case Manager
LINC
11.2018 - 01.2023
Admissions Counselor/Behavior Technician
California Recovery Centers
07.2009 - 01.2013
Residential House Manager
The Oasis
07.2005 - 11.2006
Bachelor of Arts - Sociology And Anthropology
University of North Carolina At Wilmington
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