William H. “Bill” Lyman
Evergreen,CO
Summary
Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in SalesForce software usage in sales of products and services. Over 20+ years of sales and business development success.
Results-oriented Sales Director engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and surpassing sales goals.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Firestone Complete Auto Care, BRO
Evergreen, CO
04.2022 - 02.2023
- Managed all facets of Store Operations, Sales, Repair, Service, Parts Ordering/Reconciliation, Technician/staff management, hiring, training, staff scheduling, weekly payroll, weekly team communication, goal/team inspiring production.
- Built team/production performance to Blow-Away January Goals: Total Sales Goal(118%), Total Service Goal(100.7%), Total Tire Unit Goal(142.3%)
- Built team from sole FOH representative (store manager) and BOH/2-technicians up to 4-technicians, 1-Retail Sales Representative & myself. (Store Manager)
Territory Manager - Sales and Service
Ecolab-Institutional Division
02.2018 - 04.2022
- Managed 300+ accounts in Summit County, CO area including I-70 corridor East to Genesee area of CO.
- Utilized SalesForce account software to manage account contacts, sales and tracking of B2B transactions and relationship management.
- Initially managed a territory in the Mission Viejo, Orange County area of CA. Transferred with Ecolab to the Denver area & Rockies of Colorado.
- Sold & upsold Ecolab commercial cleaning products, arranged leases of commercial dish washers & water softening equipment.
- Managed B2B relationships for Ecolab.
- Maintained B2B account relationships, building sales progressively and beat company monthly sales goals for 16 months straight.
- Prepared and presented cleaning solutions products and equipment presentations, to improve end customer experiences.
- Trained & periodically inspected production of account kitchen cleaning procedures, including dish machines, commercial laundry and resort/hotel pool & spa equipment and water softness and pool & spa water conditioning management.
Realtor
Keller Williams OC Coastal Realty
08.2013 - 01.2018
- Represented clients (buyers & sellers) in private & investment purchases and sales of property.
- Succeeded through telemarketing, cold-calling of selling parties and working neighborhoods of properties for sale to locate buyers.
- Represented one or both buying & selling parties in 62 closed transactions over 4.5 years as a Realtor.
- Worked open-houses, met & worked with perspective buyers to successful closings of acquired properties.
- Self-starter, Professional Communicator, Experienced Sales and Purchase representative.
Owner/Operator
CHR-Certified Home Repair
03.2009 - 07.2013
- Owner/Operator of Handyman business, repairing and improving personal and commercial properties.
- Started business in Lake Havasu City, AZ and continued company operations after moving to Eden, UT.
- Presented services and acquired dozens of real estate professionals who regularly referred clients to my services to prepare properties for sale and make personal property improvements.
- Successfully established business, performed services, retained referral Realtors and clients and continued successful business for 4 years+.
General Manager
24 Hour Fitness, Inc.
07.2002 - 04.2009
- Managed 13 fitness clubs for 24 Hour Fitness over course of 7 years.
- Managed clubs in Orange County, CA area, Los Angeles, CA area and in Berlin, Germany.
- Was sole General Manager chosen to travel-to/work internationally…hire, train and manage 7-person sales team to pre-sale and open 50,000 sf Sport Club on 4th Floor of Karstadt Department Store, Alexander Platz, Berlin, Germany.
- Experienced in independent sales work. Self-starter. Experienced in planing, scheduling, establishing quality interpersonal & business relationships. Successful in local, interstate and international business transactions.
- My team & I broke the 24 Hour Fitness World Record for the most membership sales ever for a 90-day pre-sale prior to a club opening.
Education
No Degree - Certified Private Pilot License, Sgl-Eng/Fixed
07.2004
No Degree - International Business
1990
No Degree - Submarine Operation And Maintenance
05.1981
Electrician’s Mate - Advanced Electrical, Battery And Circuitry
02.1981
Skills
- Database Management
- Sales Expertise
- Territory Management
- Product and Service Sales
- Cold Calling
- Event Networking
- Revenue Target Achievement
- Client Base Retention
- Client Needs Assessment
- Consultative Selling Techniques
- SalesForce Software use and expertise
- Account Growth
- Customer Order Management
- Product Promotion
- Verbal and Written Communication
Accomplishments
- Managed team recruitment (from 1-FOH, 2-BOH), trained and motivated to exceed monthly store sales goals for January 2023 and beyond...after 12+ months of store never hitting goals.
Languages
English
Native or Bilingual
French
Limited Working
German
Professional Working
Spanish
Limited Working
Certification
- Licensed & Certified Private Pilot, FAA, 1,000+ Hours Logged - Since 1994, Single-Engine, Fixed-Gear
Timeline
Store Manager - Firestone Complete Auto Care, BRO
04.2022 - 02.2023
Territory Manager - Sales and Service - Ecolab-Institutional Division
02.2018 - 04.2022
Realtor - Keller Williams OC Coastal Realty
08.2013 - 01.2018
Owner/Operator - CHR-Certified Home Repair
03.2009 - 07.2013
General Manager - 24 Hour Fitness, Inc.
07.2002 - 04.2009
Flying School - No Degree, Certified Private Pilot License, Sgl-Eng/Fixed
Saddleback College - No Degree, International Business
US Navy Submarine School - No Degree, Submarine Operation And Maintenance
US Navy Electricians A-School - Electrician’s Mate, Advanced Electrical, Battery And Circuitry
Similar Profiles
Taylor BegodyTaylor Begody
Automotive Technician at Firestone Complete Auto Care, BROAutomotive Technician at Firestone Complete Auto Care, BRO
Alexander CabreraAlexander Cabrera
Service Manager at Firestone Complete Auto Care, BROService Manager at Firestone Complete Auto Care, BRO
Mark BurgessMark Burgess
Service Manager at Firestone Complete Auto Care, BROService Manager at Firestone Complete Auto Care, BRO