Summary
Overview
Work History
Education
Skills
Timeline
Teacher
William L. Harewood, Jr

William L. Harewood, Jr

Troy,MI

Summary

Ambitious Production Manager with 15+ years of combined experience in Product Management and delivering successful implementations of complex software applications. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.

Overview

20
20
years of professional experience

Work History

Product Manager

WorkForce Software
Livonia, MI
09.2020 - Current
  • Responsible for direction and success of multiple product teams in application suite.
  • Delivered multiple new features for mature product requested by high-profile clients.
  • Developed long-term roadmap, and short-term priorities, to direct team towards company goals.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.

Product Owner

WorkForce Software
Livonia, Michigan
07.2017 - 09.2020
  • Responsible for success of team developing functionality within application suite.
  • Define content of individual development sprints as part of larger team goals.
  • Work with team to refine and resolve issues within stories to ensure requirements are met and results are accurate.
  • Present reviews of product work to management and other stakeholders to demonstrate team success.

Sr. Business Analyst

Quicken Loans
10.2016 - 06.2017
  • Member of team responsible for analyzing human data throughout all systems, improving data flow, and reorganizing systems to provide data used for human performance and productivity analysis within Quicken Loans
  • Responsible for successful operation and accuracy of data flow for all HR applications (Ultipro, EmpCenter by WorkForce Software, internal applications)
  • Partner with variety of partners such as Business Consultants, Business Leaders, and Technology to deliver quality solutions.
  • Analyze needs of internal client teams, recommend and implement enhancements and new features of current HR applications to improve system operations and user experience.
  • Responsible for success of relationships with vendors, and successful implementation and testing of projects that interact with Quicken Loans systems.
  • Mentor team members with ability to troubleshoot problems, document processes, and recreate problems.

Implementation Manager

WorkForce Software
09.2015 - 10.2016
  • Provide leadership to team of 8 – 10 Consultants.
  • Ensure each Consultant is acquiring necessary skills to succeed.
  • Assess Consultants’ performance annually, and provide feedback to consultants and recommend annual compensation adjustments.
  • Ensure clients are provided Consultants with requisite skill set to give client highest probability of success.
  • Staff incoming projects with properly experienced staff of Consultants.
  • Evaluate Consultants to continually improve individual strengths, and provide assistance and mentorship to address areas of improvement.
  • Lead and implement company initiatives to improve performance of Consultants, and further guarantee success of client interests.

Senior Implementation Consultant

WorkForce Software
07.2012 - 09.2015
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Provide best practice and compliance recommendations to clients across projects.
  • Served as mentor to new Implementation Consultants.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
  • Industry Experience:
  • Human Resources, Payroll, Higher Education, K-12 Manufacturing, Airlines, Banking, Retail, Petrochemical, Nuclear Energy, Financial Services

Implementation Consultant

WorkForce Software
07.2005 - 06.2012
  • Responsible for successful implementation of WorkForce Time & Attendance application to multiple client sites
  • Gather requirements from clients and generate requirements document to be used as basis for implementation
  • Lead end user training sessions with client, to prepare them for user acceptance testing and training their own employees
  • Configure application to meet client requirements, mentor and assist configuration specialists on configuring software.

Consultant

Resource Technologies
Troy, MI
03.2003 - 06.2005
  • Design, code and test components of PeopleSoft version 8.0 Compensation Planning, PeopleSoft version 8.0 Time and Expense, and PeopleSoft version 8.4 Services Procurement applications for Ford Motor Company.
  • Member of PeopleSoft Payroll 8.8 team for DaimlerChrysler Corporation.
  • Created reports utilizing PeopleCode, PeopleSoft Query tool, and Crystal Reports.

Education

Bachelor of Science - Computer Engineering

University of Michigan
Ann Arbor, MI

Skills

  • Product Management
  • Client Relations
  • Corporate Communications
  • Stakeholder Engagement
  • Agile Project Management
  • Requirements Analysis
  • Software Implementation
  • Strategic planning
  • Mentoring
  • Training

Timeline

Product Manager

WorkForce Software
09.2020 - Current

Product Owner

WorkForce Software
07.2017 - 09.2020

Sr. Business Analyst

Quicken Loans
10.2016 - 06.2017

Implementation Manager

WorkForce Software
09.2015 - 10.2016

Senior Implementation Consultant

WorkForce Software
07.2012 - 09.2015

Implementation Consultant

WorkForce Software
07.2005 - 06.2012

Consultant

Resource Technologies
03.2003 - 06.2005

Bachelor of Science - Computer Engineering

University of Michigan

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William L. Harewood, Jr