WILLIAM LANCE CLINE
Borger,TX
Summary
Knowledgeable Plumber with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Member Service Specialist
Self Employed Services
05.2000 - Current
- Manage day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
Board Stillman
Phillips 66
10.2000 - 08.2022
- Fostered collaboration among board members, promoting open communication and shared decisionmaking.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drove strategic planning efforts to align with company vision and long-term objectives.
- Prepared and presented reports to inform board on organizational progress and goals.
Education
No Degree - Accounting And Finance
Frank Phillips College
Borger, TXHigh School Diploma -
Borger High
Borger, TX05-1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Business Management
- Business Planning
- Operations Management
- Strategic Planning
Certification
Regulated and hold a Certified license from the Texas State Board of Plumbing Examiners 7/15/1997 to present
License Number M-28874
- OSHA Certified
- Certified Sales Professional (CSP)
- Project Management Professional (PMP)
- Microsoft Office Specialist (MOS) Certification
- Texas Driver's License
Accomplishments
- Supervised team of 15 staff members.
- Achieved customer satisfaction by completing Plumbing work with accuracy, efficiency, and being cost effective
- Resolved product issue through consumer testing.
Timeline
Board Stillman
Phillips 66
10.2000 - 08.2022
Owner/Member Service Specialist
Self Employed Services
05.2000 - Current
No Degree - Accounting And Finance
Frank Phillips College
High School Diploma -
Borger High
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