William Larry Lamb

Started and maintained a Lawn and Maintenance business which included:

lawn mowing, edging, and blowing

Tree & Hedge Trimming

Pressure Washing Homes & Driveways

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Cultivated warm relationships with regular customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
• Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Drove team revenue totals by bringing in top sales numbers.
• Maintained up-to-date knowledge of products and services to address customer inquiries
• Maintained positive relationships with customers using good communication and follow-through abilities.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.