William M. Gosse, Jr
McKinney,TX
Overview
13
13
years of professional experience
Work History
Business Development Representative
Profit By Paymentus
09.2023 - Current
- Sign new business from prospective SMB clients within a start-up environment via both inbound leads and outbound initiatives
- Schedule and conduct personalized consultations with prospective clients to comprehensively understand clients' business needs and win the opportunity
- Effectively articulate the value proposition of our platform tailored to small businesses within field-service industries
- Maintain extensive knowledge of product/solution offerings as a subject matter expert
Relationship Manager, Sr. - VP
JPMorgan Chase & Co. - Merchant Services
09.2022 - 07.2023
- Managed a portfolio of 12 strategic referral partners within the franchise, association, and ISV/VAR verticals
- Developed deep relationships at all levels of the client's organization, with an emphasis on C-level executives
- Responsible for retaining clients and growing volume/net revenue through effective account management, collaboration, and implementation of complex product strategies
- Understand the unique needs of each client to proactively identify gaps and to suggest product/service solutions
- Perform regular business reviews with engaged clients to discuss the overall relationship, client roadmap, pain points, and growth strategies, both virtually and in-person
- Collaborate effectively within a robust matrix of internal partners to optimize product and service delivery for clients
- Identify potential new referral partner opportunities, when possible, and coordinate with Business Development to pitch a partnership to the prospect
- Total annual settled processing volume of assigned portfolio - $1.5B
Business Development Specialist, CIB Franchise
JPMorgan Chase & Co. - Merchant Services
06.2018 - 09.2022
- Signed new business and executed large scale setup conversions for 20+ nationally branded, highly visible franchise partners aligned with the Corporate & Investment Bank
- Maintained and expanded portfolio of client relationships by serving as a trusted resource beyond the initial sales process, including identifying additional opportunities and providing constant account maintenance assistance
- Developed relationships with corporate and franchise points of contact to assist with coordinating the boarding and activation of accounts in accordance with partner deadlines
- 2019 - $269MM in achieved volume (243% of goal), 384 approved contracts (93% of goal), 1,021 unique MIDs.
- 2020 - $162MM in achieved volume (165% of goal), 228 approved contracts (116% of goal), 711 unique MIDs.
- 2021 - Selected to serve as sole merchant setup point of contact for 2 commercial bank relationships that required high degrees of service and attention to detail
Relationship Manager 1/Franchise Sales
JPMorgan Chase & Co. - Merchant Services
08.2017 - 06.2018
- Boarded high volume franchise accounts in addition to RM1 duties, including a full franchise conversion for an enterprise level fast-food partner
- Served as an advisor to those franchise partners post-boarding by executing maintenance requests and being available to assist in solving and rectifying various issues
- Serviced cases for existing clients in a pooled RM environment through various maintenance, research, and service requests
Business Development Specialist, Partnership Sales
JPMorgan Chase & Co. - Merchant Services
08.2013 - 08.2017
- Signed new business from prospective leads within the tiers of $50K to $50MM in annual sales volume, with a focus on partnership clients
- Communicated in writing and verbally with key decision makers at a variety of levels (small to mid-size business owners, C-level executives) to evaluate needs, propose solutions, and sign new business
- Cultivated long-standing client relationships through the use of quickly built rapport, personable consulting, problem solving, and transparency
- Maintained extensive knowledge of industry specific subjects, including VAR integrations, interchange, and equipment solutions
Commercial Facility Sales Associate
Sherwin-Williams
08.2010 - 08.2013
- Serviced commercial level clients through the sale of architectural, chemical, and industrial coatings
- Provided daily support for commercial accounts by answering inquiries, checking availability of products, and corresponding with customers
- Generated new business by cold calling leads and following up with previous customers
Education
Associate of Science - Business
Brookhaven College
Dallas, TXSkills
- 10 yrs experience in merchant services
- 9 yrs experience in partnership/franchise sales
- Written & verbal communication to C-suite
- Client rapport building
- Organization & efficiency
- Negotiation & closing abilities
- Extensive Salesforce experience
- Critical thinking & problem solving
Timeline
Business Development Representative
Profit By Paymentus
09.2023 - Current
Relationship Manager, Sr. - VP
JPMorgan Chase & Co. - Merchant Services
09.2022 - 07.2023
Business Development Specialist, CIB Franchise
JPMorgan Chase & Co. - Merchant Services
06.2018 - 09.2022
Relationship Manager 1/Franchise Sales
JPMorgan Chase & Co. - Merchant Services
08.2017 - 06.2018
Business Development Specialist, Partnership Sales
JPMorgan Chase & Co. - Merchant Services
08.2013 - 08.2017
Commercial Facility Sales Associate
Sherwin-Williams
08.2010 - 08.2013
Associate of Science - Business
Brookhaven College
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