William Wathen
Crawfordsville,IN
Summary
Experienced in the banking industry with a keen eye for detail and a strong ethical code. Committed to optimal security measures and exceptional customer satisfaction, while consistently surpassing ambitious sales goals. Possess extensive knowledge of industry regulations and asset protection strategies, enabling effective navigation of the ever-evolving financial sector.
Overview
17
17
years of professional experience
Work History
Customer experience Banker (Resourse Team)
04.2022 - Current
- I travel to branches that need help
- I work the opportunity line and help on the platform side when needed
- Always looking out for our customer in anyway that I can help them.
branch service manager
huntington national bank
06.2013 - 04.2022
- I am over the teller line, make sure all branch procedures are followed
- Doing all HAWK ARRO reports when they are due, making sure we provide excellent customer service and running teller transactions
- Supervise the teller line and provide on-the-job training
- I have been with the bank for 26 years now and I have held many positions within the bank
- I started out as a teller and work my way up to Branch Manager
- I have held the following positions
- Teller, Assistant Manager, Personal Banker, Branch Manager, Branch Service Manager and Main Branch Service Manager.
Branch Manager
HUNTINGTON NATIONAL BANK
07.2007 - 06.2013
- Overseeing branch operations, Managing resources and staff, developing and attaining sales goals, delivering excellent customer service, growing the branches revenue, ensuring compliance with company policy, supervising branch employees.
Education
High school diploma - Business and music
North Montgomery High School
Crawfordsville, IN05.1985
Skills
- Service-Oriented
- Sound Judgement
- Adaptable to Changing Conditions
- Problem Anticipation and Resolution
- Microsoft Office
- Attention to Detail
- Customer Service
- Time Management
- OneNote
Timeline
Customer experience Banker (Resourse Team)
04.2022 - Current
branch service manager
huntington national bank
06.2013 - 04.2022
Branch Manager
HUNTINGTON NATIONAL BANK
07.2007 - 06.2013
High school diploma - Business and music
North Montgomery High School
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