Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Endorsements
Timeline
Generic

William "Michael" Hahnemann

Nashville,TN

Summary

Customer-oriented Senior Sales Consultant dedicated to finding promising leads through various methods. A real go-getter in the luxury good industry, with a positive attitude and a commitment in cultivating clients and exceeding sales goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Sales Consultant

Genesis Diamonds
06.2021 - 02.2024
  • Maintained current knowledge of evolving changes in industry.
  • Coordinated sales presentations tailored specifically for individual clients' needs and preferences.
  • Developed and maintained strong rapport and trusting personal relationships with multiple key clients to maximize sales opportunities
  • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
  • Organized and attended industry events, strengthening industry knowledge.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Worked with sales team to collaboratively reach targets, consistently exceeding personal and company monthly quotas

Assistant Store Manager

REEDS Jewelers
11.2017 - 08.2019
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Provided support to store manager in budgeting processes/monthly P&L, helping to maintain financial stability for the store's business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Regularly attended multiple product knowledge seminars hosted by: Rolex, David Yurman, Tudor, Breitling, Cartier, John Hardy, Roberto Coin, Marco Bicego, Forevermark, along with other industry leading designers

Sales Advisor

REEDS Jewelers
10.2013 - 11.2017
  • Responsible for meeting and exceeding personal sales quotas
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning complex and detail oriented selling policies and procedures regarding the Rolex brand.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

Business Management

University of North Alabama
Florence, AL

Skills

  • Seasoned Jewelry Sales expert with extensive product knowledge with Rolex, David Yurman, Tudor, Breitling, Cartier, John Hardy, Roberto Coin, Marco Bicego, Forevermark, along with other industry leading designers
  • Market Research
  • Sales proposal creation
  • Persistent and Resilient
  • Salesforce proficiency
  • Teamwork and Collaboration
  • Marketing strategy
  • Sales Forecasting
  • Mentoring and training
  • Interpersonal and written communication
  • Team Leadership
  • Client Relationship Management

Accomplishments

  • Consistent top sales producer
  • Two time top 10 Personal sales champion, youngest sales associate to receive trip and sales achievement award out of 62 store, and over 400 Sales Professionals
  • Acquired GIA AJP, and GIA Certified Diamond Grader

Certification

GIA Certified Diamond Grader

GIA AJP

Endorsements

Stasia Chalbeck (802) 338-5907

Diamonds Sales Manager-Genesis Diamonds 14yr+


Nadya Geneizer (615) 293-6318 

Vice President Genesis Diamonds 12yr+


Larry Larson GIA Diamond Instructor- Geological Institute of America, Carlsbad, CA

Director of Training REEDS Jewelers 2015-Present


Timeline

Senior Sales Consultant

Genesis Diamonds
06.2021 - 02.2024

Assistant Store Manager

REEDS Jewelers
11.2017 - 08.2019

Sales Advisor

REEDS Jewelers
10.2013 - 11.2017

Business Management

University of North Alabama

Similar Profiles

CREATE PROFILE
William "Michael" Hahnemann