William Compton
Union Grove,Alabama
Summary
Dynamic Sales Representative/Generator Technician/
Solar Technician with a proven track record at Current Electrical And Generator Services. Expertise in customer relationship building and electrical installations, enhancing client satisfaction through exceptional service and attention to detail. Skilled in lead generation and promoting long term loyalty, contributing to a significant expansion of the customer base.
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer and employer needs, delivering adaptive solutions. Seeking to transition into new field, carrying over a strong work ethic with passion to learn, grow and achieve impactful results.
Overview
3
3
years of professional experience
Work History
Sales Representative/ Job Coordinator
Current Electrical And Generator Services
02.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Participated in trade shows and conferences to network and generate leads.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
- Established strong relationships with clients, vendors, and team members to ensure seamless project execution.
Solar Technician/Electrical Maintenance
Current Electrical And Generator Services
07.2023 - 01.2024
- Effectively diagnosed and repaired malfunctions within solar panel systems, restoring optimal functionality.
- Contributed to the company''s reputation for excellence by consistently adhering to deadlines and delivering high-quality solar installation services.
- Maintained a safe working environment by adhering to industry standards and regulations during installations and repairs.
- Assisted in the successful installation of solar energy systems, ensuring proper alignment and secure connections.
- Enhanced solar panel efficiency by conducting regular maintenance and cleaning procedures.
- Optimized system performance by configuring monitoring equipment and tracking data analytics on energy production levels.
- Improved overall system performance with thorough inspections and preventive maintenance tasks.
- Completed comprehensive site assessments for potential solar installations, analyzing factors such as shading, azimuth angles, and roof structural integrity.
- Configured PV systems based on site conditions and customers needs and expectations.
- Determined connection interfaces for additional subpanels or for connecting PV systems with utility services or other power generation sources.
- Conducted comprehensive assessments of existing wiring systems, identifying areas for improvement or repair.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and Lightpoles.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
Generator Technician
Current Electrical And Generator Services
06.2022 - 07.2023
- Installed Automatic Generator systems and components for ensuring proper functionality and safety.
- Conducted wiring and cabling tasks to support reliable electrical connections.
- Enhanced system reliability with detailed inspections.
- Improved safety by implementing grounding and surge protection measures.
- Installed and configured electrical panels to support diverse energy demands.
- Performed conduit installation for protecting and organizing electrical wiring.
- Terminated cables and connections to complete electrical systems accurately.
- Ensured compliance with local codes and regulations by adhering to industry standards.
- Continuously honed skills through specialized training courses, staying current with industry trends and best practices for electrical installations.
- Used variety of equipment to install electrical systems and components. Hand tools/Power tools/Trencher Operation/Skid Steer Operation/ Lull Operation
- Maximized cost-effectiveness by analyzing project requirements and selecting the most appropriate materials and methods.
- Collaborated with team members to ensure smooth workflow and consistent delivery of high-quality installations.
- Achieved high levels of customer satisfaction through attention to detail and a commitment to excellence in every installation project.
- Troubleshot and repaired malfunctioning Generac systems and components.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Education
Electrical Fundamentals/Awareness (12 Wk Course)
Drake State Community & Technical College
Huntsville, ALPlumbing & Gas Fitting Course (Completed)
North Alabama Homebuilding Academy
Huntsville, AL05-2024
Safety 6 Training
North Alabama Home-Building Academy
Trac-Pipe Certification
North Alabama Home-building Academy
PWRcell Solar Technical Training
Generac Service Learning Center
05-2023
Air-Cooled Generator Technician Training
Generac Service Learning Center
High School Diploma -
The Well Academy/Brindlee Mtn HS
03-2022
Electrical Soldering Certification
Northeast Alabama Community
Skills
- Customer service
- Customer relationship building
- Product and service knowledge
- Product and service sales
- Negotiation tactics
- Upselling and cross selling
- Lead generation
- Generac/Generator industry expertise
- Event participation
- Excellent communication
- Effective communication
- Training and mentoring
- Documentation and recordkeeping
- Complaint handling
- Dependable and responsible
- Attention to detail
- Flexible and adaptable
- Teamwork and collaboration
- Friendly, positive attitude
- Electrical troubleshooting
- Electrical installation
- Hand and power tools
- Soldering skills
- Safety training
- Surge protection
- Battery systems
- Schematics interpretation
- Welding
- Project planning
- Site analysis
Timeline
Sales Representative/ Job Coordinator
Current Electrical And Generator Services
02.2024 - Current
Solar Technician/Electrical Maintenance
Current Electrical And Generator Services
07.2023 - 01.2024
Generator Technician
Current Electrical And Generator Services
06.2022 - 07.2023
Electrical Fundamentals/Awareness (12 Wk Course)
Drake State Community & Technical College
Plumbing & Gas Fitting Course (Completed)
North Alabama Homebuilding Academy
Safety 6 Training
North Alabama Home-Building Academy
Trac-Pipe Certification
North Alabama Home-building Academy
PWRcell Solar Technical Training
Generac Service Learning Center
Air-Cooled Generator Technician Training
Generac Service Learning Center
High School Diploma -
The Well Academy/Brindlee Mtn HS
Electrical Soldering Certification
Northeast Alabama Community
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