Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Timeline
Generic

Willie Hawkins

Houston,TX

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

29
29
years of professional experience

Work History

Manager of Operations

Spec’s Family Partners Distribution Warehouse
Houston, TX
08.2022 - 07.2024
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Implemented systems for tracking operational performance metrics.
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
  • Planned and coordinated logistics for large-scale events or conferences.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.

Construction Manager

Dan and Rick Construction
Lafayette, LA
05.2020 - 06.2022
  • Supervised team of Number construction workers to maintain productivity and quality of work.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.

Manager

Ralston Liquor Distribution Warehouse
Houston, TX
10.1995 - 12.2019
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with regulatory requirements and industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

James Madison
Houston, TX
05-1992

Skills

  • Logistics Management
  • Incidents management
  • Document Control
  • P&L Management

Education and Training

Houston, TX

Contact

Houston, TX 77034

Timeline

Manager of Operations

Spec’s Family Partners Distribution Warehouse
08.2022 - 07.2024

Construction Manager

Dan and Rick Construction
05.2020 - 06.2022

Manager

Ralston Liquor Distribution Warehouse
10.1995 - 12.2019

High School Diploma -

James Madison
Willie Hawkins